Business Analyst
Current- Supports project managers and other cross functional teams assisting with the implementation of projects from start to completion.
- Facilitates meetings with stakeholders and effectively document requirements.
- Efficiently and accurately manages defect reporting in ALM from case opening to closure.
- Manages Conditions of Approval process for NBI Initiatives to ensure accurate and timely closure to avoid project delays.
- Executes Metro 2 Credit Bureau reporting process for mortgage loans.
- Assisted in the implementation of process to allow customers to submit electronic payments via phone.