Business Analyst
Current• Supports project managers and other cross functional teams assisting with the implementation of projects from start to completion.• Facilitates meetings with stakeholders and effectively document requirements.• Efficiently and accurately manages defect reporting in ALM from case opening to closure.• Manages Conditions of Approval process for NBI Initiatives to ensure accurate and timely closure to avoid project delays.• Executes Metro 2 Credit Bureau reporting process for mortgage loans.• Assisted in the implementation of process to allow customers to submit electronic payments via phone.• Created and implemented a streamlined process for foreclosures to improve timeliness to meet government guidelines.• Organizes and stores project documentation throughout the life cycle of the project.
