· Designed new navigations, flows, and pages for next-generation Travel & Expense products.

· Appointed by CTO, VPs of PM & Engineering to lead Client VPN redesign and achieved the business goal of reducing a 350% spike in support tickets due to COVID-19. Developed product roadmap and user stories for North Star product vision.· Designed new navigations, flows, pages, and a design system for a complete relaunch of the Enterprise iOS and Android mobile app. Boosted user rating from 1 star to 4.8 stars with 350K+ downloads on the Apple app store. · Created a new design system and pages for the Meraki Go app to support the new security appliance launch, and redesigned the onboarding flow to decrease the dropoff rate. The product and app earned an Amazon’s Choice badge and a 4.9-star user rating with 70K+ downloads.· Led research and design of 20+ new cloud-managed features and 7+ Cisco integrations for the Security and SD-WAN product and partnered with Engineers for ongoing improvements. · Designed for Cellular Gateway launch as a new multi-million dollar business line. Led zero-to-one research and designs for all functionalities and new innovative features that no competitors have yet. · Designed for Environmental Sensor launch as a new business line. Proposed and implemented the first health-initiated overview page and scaleable alert profile solution, which are widely adopted across 6+ product offerings now.· Drove design of Smart Cameras’ scalable management features, including privacy policies, user and role permission, search, logs and exports, video walls, heatmaps, and motion alerts.· Championed and refined cross-team OKR processes for iterative product/eng/design development, productivity, and collaboration best practices.· Received 40+ Cisco recognition awards from colleagues for outstanding partnership and quality of work across initiatives.

Started a recruiting site helping women find software engineering jobs from companies that are commited to hiring them. Women engineers are NOT hard to find. We are visible.

· Redesigned dashboard home page and a new onboarding experience, resulting in a 78% decrease in customer success inquiries regarding guidance and an 86% reduction in avg. setup time. · Redesigned add-on up-sale flow on responsive web and mobile, generating a 26% conversation rate on average. Created a new community engagement page, with a 41% share rate. · Designed Pre-Campaign Launch—a new business line and partnered with PM to define and test Product Market Fit. Shipped to 40K client’s customers and foresaw 150K in fundraising across 8 upcoming campaigns with a 33% conversion rate.· Led, developed, and synthesized 50+ UXR research sessions, usability testings, and customer feedback over 3 years.

· Redesigned homepage and signup flow for responsive web and mobile, resulting in an 18% boost in conversion rate to secure Seed funding. · Designed various flows and pages for adding, transferring, and managing prescriptions, shipping status, and insurance for iOS and Android mobile apps.· Designed a new messaging bot and activity feed to support customer service and solve any user questions and issues on insurance, copay, or shipment.