Janice Richardson Email and Phone Number
Janice Richardson work email
- Valid
- Valid
- Valid
- Valid
Janice Richardson personal email
Motivated and results-driven Engineering Manager with a proven track record of driving performance excellence and process improvements. Adept at analyzing data, identifying root causes, and implementing strategic initiatives to enhance team productivity. Known for fostering high-performing teams and instilling purpose-driven work.
World Wide Technology
View-
Engineering ManagerWorld Wide Technology May 2022 - PresentMaryland Heights, Missouri, Us
-
Project Engineer SupervisorWorld Wide Technology Sep 2021 - May 2022Maryland Heights, Missouri, Us
-
It Specialist-DisaDisa Nov 2020 - Sep 2021UsAs an IT Specialist at DISA, I led process improvement initiatives, resulting in streamlined operations and increased efficiency. I successfully implemented new processes, ensuring seamless execution across projects. My role included managing new projects, validating compliance with operational requirements, and acting as the bridge between government entities and contractors. I monitored contractors’ adherence to contractual obligations from an operational perspective and facilitated seamless onboarding of incoming mission partners with new Cyber Security Service Provider (CSSP) services. Additionally, I orchestrated yearly engagements for all CSSP Mission Partners, fostering collaboration and alignment within the organization -
Network Operations SupervisorLeidos Jun 2018 - Nov 2020Reston, Virginia, UsAs a Network Operations Manager, I orchestrated the consolidation of DISA Global Transport and IP operations teams, optimizing efficiency and collaboration. I documented processes, trained staff, and communicated changes effectively. Additionally, I developed comprehensive work instructions for the combined Network Operations Center (NOC) and implemented a SharePoint dashboard for easy access to essential documentation.My experience with the DISA Global Ticket Management System allowed me to ensure compliance with Acceptable Levels of Performance (ALP) for the GSM-O contract. I also managed talent acquisition, prioritized workloads for 50+ Network Controllers, and maintained schedules. Effective communication during high-visibility outages and site situations was crucial, and I coordinated training for 50+ Network Controllers.I continuously improved processes, conducted one-on-one sessions with employees, and analyzed metrics to reduce restoration time for customers. Collaborating with leadership, I created Performance Improvement Plans for staff. My analytical mindset and leadership skills contributed to optimal performance within the organization. -
Network Monitoring Analyst/Transport Shift LeadLeidos Apr 2014 - Jun 2018Reston, Virginia, UsNetwork Operations SpecialistAs a Network Operations Specialist, I monitored, analyzed, and troubleshooted IP networks and services across the DISN. I also managed DATMS, MSPP, and Promina networks. My experience included using monitoring tools such as NETCOOL, TCOSS, WWOLS-R, NCCM, GTMS, and CISCO PRIME OPTICAL. I coordinated IP and service-oriented fault isolations with Transport technologies (ATM, MSPP, Promina, OTN) and commercial lease circuits to perform root cause analysis and ensure IP customer services. Additionally, I collaborated with customers at the DISN demarcation point, implementing real-time corrective actions upon incident identification. Leveraging DISA Global Ticket Management System, I ran reports to identify ticket inconsistencies and maintained compliance with Acceptable Levels of Performance (ALP) for the GSM-O contract. I prioritized workloads for 15+ Network Controllers, adjusted schedules, and provided up-to-date reporting to Government advisors on high-visibility outages and site situations. Coordinating cross-training for Network Controllers and implementing new system tools were also part of my responsibilities
Janice Richardson Skills
Janice Richardson Education Details
-
Lewis And Clark Community CollegeComputer Network Security And Administration -
Western Governors UniversityIt Security
Frequently Asked Questions about Janice Richardson
What company does Janice Richardson work for?
Janice Richardson works for World Wide Technology
What is Janice Richardson's role at the current company?
Janice Richardson's current role is Engineering Manager @ World Wide Technology | Process Improvement, Team Leadership.
What is Janice Richardson's email address?
Janice Richardson's email address is ja****@****mco.com
What schools did Janice Richardson attend?
Janice Richardson attended Lewis And Clark Community College, Western Governors University.
What skills is Janice Richardson known for?
Janice Richardson has skills like Microsoft Office, Microsoft Excel, Analysis, Financial Analysis, Business Analysis, Budgets, Defense, Testing, Teaching, Powerpoint, Research, Customer Service.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial