Janice Scott Email and Phone Number
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Janice Scott personal email
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I am a business solutions professional with an excellent record of success in contact center optimization, project management, business analysis, change management, and strategic planning. I have outstanding analytical and conceptualization skills that allow me to assess business problems and opportunities to develop solutions. Highly detail oriented with a strong grasp of the ‘big picture. My background has demonstrated a capability to get results in a complex, often ambiguous, or ever changing environment with competing priorities. I establish trust and credibility at all levels of the organization through collaboration and leadership, offering compelling recommendations for change. I present complex concepts in a clear, concise manner to technical and non-technical audiences. • Focus on enriching the customer experience through enabling the right business processes, technology and industry best practices. • Excellent track record in driving the vision and use of technology and other business solutions across channels, to enhance efficiency for maximum impact and results. • Innovative in my approach and widely recognized for thinking ‘outside of the box’ when presenting viable solutions to lingering issues.
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Senior It Program ManagerFive9 Jul 2019 - PresentSan Ramon, California -
It Consultant & Program ManagerIndependent Consultant May 2017 - Jul 2019Pleasanton, Ca & Lafayette, Ca
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*Personal Sabbatical Jul 2014 - Dec 2016Due to a company reorganization there was a reduction in workforce with my position being eliminated. I chose to leave the company at that point, put my career on pause and embrace the opportunity for future personal and professional development. During this time, I did some travelling, home remodel project management, and continuing education, I also encountered the need to take some time for personal family reasons. -
Senior It Business ConsultantAaa Northern California, Nevada & Utah 2011 - 2014Emeryville, CaStrategic planning, design and operational oversight for over 100 remote locations and Contact Center business partners, blending technology with Business objectives and vision. -
Sr. Business Solutions Consultant/Program ManagerCsaa Insurance Group, A Aaa Insurer 2009 - 2011Walnut Creek, CaContact Center focus for all lines of business, expanding to all customer touch point channels. -
Senior It Consultant/Business Architect/Project Technical LeadCsaa Insurance Group, A Aaa Insurer Oct 2003 - Aug 2008San Francisco Bay AreaContact Center focus for all lines of business. Project Technical Lead
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Communications Technology ManagerCsaa Insurance Group, A Aaa Insurer 1999 - 2003Livermore, CaContact Center focus for all lines of business.
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It Consultant Call Centers; Senior Telephony EngineerZacson Corporation 1996 - 1999Pleasanton, CaCall Center Service Provider/Outsourcing, locations throughout the US. -
Call Center Operations ManagerWeight Watchers 1992 - 1996Concord, CaBuild and manage a start up Call Center handling calls from customers in the California region.
Janice Scott Skills
Frequently Asked Questions about Janice Scott
What company does Janice Scott work for?
Janice Scott works for Five9
What is Janice Scott's role at the current company?
Janice Scott's current role is Business Solutions * Contact Centers * Strategy * Technology Consultant.
What is Janice Scott's email address?
Janice Scott's email address is js****@****din.com
What is Janice Scott's direct phone number?
Janice Scott's direct phone number is (803) 213*****
What skills is Janice Scott known for?
Janice Scott has skills like Management, Insurance, Coaching, Business Process Improvement, Strategic Planning, Business Intelligence, Call Center, Telephony, Vendor Management, Call Centers, Contact Centers, Process Improvement.
Who are Janice Scott's colleagues?
Janice Scott's colleagues are Rob Alcock, Sudeep Kumar, David Ainscough, Rose Kim, Pmp, Roy Montemayor, Cristy Marie Labadan, Jonathan J. Prince.
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JANICE SCOTT
Project Experience Specialist At College Of Southern Idaho. Formally, Associate Dean Of Enterprise Systems At Pasco-Hernando State CollegeNew Port Richey, Fl4verizon.net, stelladot.com, brightpointinfotech.com, phsc.edu -
Janice Scott
Richardson, Tx3rymanhp.com, rymanhp.com, anbtx.com3 +197252XXXXX
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9comcast.net, ccisd.net, aol.com, aol.com, comcast.net, att.net, ccisd.net, yahoo.com, tds.net7 +128133XXXXX
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Janice Scott
Board Of Trustees & Internal Communications Liaison At Oral Roberts UniversityTulsa Metropolitan Area1gatewaypeople.com
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