Janice White Email and Phone Number
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I am a results-focused Human Resources professional with 25+ years in the customer service industry and have 15+ years experience leading multi-disciplinary teams. I enjoy fast-paced, deadline-driven environments and projects which engage my strengths and learned skills including:► Customer satisfaction► Instructional design and delivery► Change management► Project management► Teamwork and leadershipMy professional summary includes leading corporate and operational strategic initiatives which improved efficiency, increased return on investment and enhanced customer experience. I hold a Master's degree in Education from Western Kentucky University and Bachelor of Arts in German and Business Administration.
Safran
View- Website:
- safran-group.com
- Employees:
- 70386
-
SafranHuntington Beach, California, United States -
Director, Talent Management, Safran CabinSafran Aug 2020 - PresentParis, Fr -
Director, Talent Management - North AmericaSafran Jul 2015 - Aug 2020Paris, FrAct as a strategic partner and advisor to the Safran North American affiliates on talent development and training for entry level, emerging leaders, and high potential employees. ►Collaborate with HR Leadership across the Safran Group to further develop and implement the Ambassador and Mentorship programs►Strategically align training and development focus areas to the business objectives►Address the growing need for regulatory, security, and developmental training programs►Efficiently integrate new hires►Support the transformation of Safran University in the business sectors across North and South America -
Director, Airport Programs And ComplianceJetblue Airways 2013 - 2015Long Island City, New York, UsResponsible for leading the teams which documented, communicated, and monitored the execution of all Airport Operations policies and procedures in 80+ cities served by JetBlue.Analyzed external and internal customer satisfaction surveys with the goal of improving the Customer experience and maintaining a competitive advantage and cost structure for JetBlue. -
Manager, Inflight Training DeliveryJetblue Airways 2011 - 2013Long Island City, New York, UsInstrumental in leading the team which facilitated training to 4,000+ Inflight Crewmembers. Managed the delivery of the industry-leading JetBlue Advanced Qualification Program, a proficiency-based program with a layering effect of learning in which information is delivered through various media forms and practiced in a realistic environment before implementation. -
Manager, Customer Services Training DevelopmentJetblue Airways 2006 - 2011Long Island City, New York, UsConducted needs assessments to understand internal and external customer needs when designing training programs. Oversaw the development of all regulatory and non-regulatory training programs for College of Airports and College of Customer Support using adult learning principles as the foundation. -
Manager, Airport Training DevelopmentAmerican Airlines 2004 - 2006Dallas-Fort Worth, Texas, UsManaged a team of Curriculum Developers who developed and maintained domestic and international regulatory and non-regulatory training programs for airport operations including the Airport, Ramp, and Baggage Service Agents. -
Strategic PartnerAmerican Airlines 2002 - 2004Dallas-Fort Worth, Texas, UsPartnered with airport leadership in the midwest and southeast regions in the US to re-engineer business processes and improve existing policies and procedures. Implemented detailed project plans and executed Human Resources programs relating to a wide range of services including a new Performance Management program. -
Curriculum Developer And InstructorAmerican Airlines 1989 - 2002Dallas-Fort Worth, Texas, UsDesigned and delivered the training programs for domestic and international Customer Service training material for new hire and recurrent training. Launched the training program of the oneworld Alliance including history on the founding airlines, airline programs, and cultural differences._________________________________________________________________________________Additional Experience:►International leadership experience working as a foreign national in Frankfurt, Germany►Customer Service in Frankfurt, Germany ►Secondary Education, Bowling Green, Kentucky
Janice White Skills
Janice White Education Details
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Western Kentucky UniversityEducation -
Western Kentucky UniversityBusiness Administration/German
Frequently Asked Questions about Janice White
What company does Janice White work for?
Janice White works for Safran
What is Janice White's role at the current company?
Janice White's current role is Director, Talent Management at Safran Cabin.
What is Janice White's email address?
Janice White's email address is ja****@****oup.com
What is Janice White's direct phone number?
Janice White's direct phone number is +170335*****
What schools did Janice White attend?
Janice White attended Western Kentucky University, Western Kentucky University.
What are some of Janice White's interests?
Janice White has interest in Health.
What skills is Janice White known for?
Janice White has skills like Program Management, Training, Employee Training, Aviation, Team Building, Leadership, Management, Training Delivery, Change Management, Performance Management, Customer Service, Organizational Effectiveness.
Who are Janice White's colleagues?
Janice White's colleagues are Farzam Forouzandeh, Vinícius Natale Gomes, Denis Jontef, Anthonny Andriamanarivo, Audrey Rochet, Tony Bouana, Wafa Ben Aich.
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