Janice Woolfuth Email & Phone Number

Durban Area, South Africa

Midrand, Johannesburg

Manage and maintain Nashua Mobile’s strategic corporate customers through customer service excellence, whilst increasing revenue for Nashua Mobile.Expand market share, revenue and profitability within strategic accounts by developing and following specific account plans and by providing customers with creative and mutually beneficial proposals and ideas.Formulating strategies for building the account and maximizing the company’s potential to do business.Building strong strategic relationships at a senior level within customer baseUnderstand the client's strategic business objectives and business processes/metrics, including theirorganisation, financial decision-making process and business challenges in order to deliver client value.Formulating strategies for building the account and maximizing the company’s potential to do business.Prepare strategic account plans, Sales plans and Call plans for identified specific targets markets.

Assessing company worthiness and minimizing risk to the business; Entities: Sole Proprietor, Partnership, Trust, Close Corporation, Dual benefit, Government, Associations, Adhere to Credit Vetting Policy; Processing Add On Corporate Credit Applications; Document verification Daily; Identification of fraudulent / Risk documents, Reports on ITC Base, KI Report, Scan on File, Bank Codes and Silver Reports, Migrations approval or declines, Pricing approval or Decline, Sims Swap Approvals or Decline, Management workflow queues and maintaining target daily , Assessing client worthiness and minimizing risk to the company, Mobile Number Portability: All networks, Processing consumer contracts, Confirmation of employment, Running ITC reports on clients, Authorizing contracts to be approved or declined based on clients credit reports, documents received, Adhere to the Nashua Mobile MNP and Credit Vetting Policy, Working with the Risk & Fraud department on fraudulent applicationsIdentifying fraudulent documentAssisting with management reports and queries daily Minutes for meetingsPreferred liaison for PSD(Franchise Call Centre Help Desk)Preferred liaison for MD’s Desk Queries

Durban, Kwa-Zulu Natal

Prepare an annual marketing/promotional plan aligned to the business and sales channel objectivesEffectively plan, execute and evaluate marketing activities in order to achieve business objectives.Co-ordinating the external service agents, media and other key role-players to ensure that the brand objectives are met.Reporting on monthly advertising, sales and promotion budgets.Tracking all advertising and promotions to ensure positive return on investment is achieved.Ensuring compliance of all branding in accordance with company standards, policies and procedures.Monitoring the use of various brands at events, sponsorships and promotions for consistent application and visibility.Co-ordinating promotional itemsCo-ordinated eventsCo-ordinated Ad hoc sponsorshipsCo-ordinated promotionsCo-ordinated social responsibility initiativesMaintained relationshipsMonitored brand consistencyCompiled reports