Ensured smooth day-to-day operations of cold-pressed juice company. •Resolved any issues that surfaced during office hours (and beyond), 7 days a week.•Regularly problem solved for Production, Warehouse, Office, Retail and Distribution teams.•Carefully monitored inventory of raw goods and supplies and replenished as necessary while keeping within a budget. •Sourced more sustainable and cost effective options for goods & services used by company, resulting in significant cost cutting. •Audited timekeeping and payroll for entire company; ran payroll utilizing Gusto. •Paid bills according to monthly budget, determining priority of vendors. •Issued purchase orders to raw material suppliers, distributors and manufacturers.•Maintained strong supplier relations through efficient and effective communication.•Maintained records of all purchase orders, receipts, and payments in internal database.•Promptly addressed freight damage of raw materials with vendors or freight carriers.•Oversaw maintenance and repair of machinery & equipment. •Analyzed internal processes to recommend and implement procedural or policy changes to improve operations, such as supplier changes and packaging redesign.

•Directly managed the office team, including hiring and training for all tasks•Acquired, distributed, organized and stored various supplies, uniforms, etc.•Participated in Product Development•Reviewed packing slips and ensured the accuracy of received orders•Packaging inventory & management, ordering & proof approval•Ensured company website was updated with latest products, product changes, photos, etc

•Managed inventory control & daily juice orders including sales forecasting for 5 retail locations.•Arranged efficient driver routes for daily deliveries to local businesses and homes &
 coordinated with the production team to fulfill online orders •Lead customer service representative: answered phone calls, replied to email inquiries, provided product knowledge for customers •Conflict resolution: found solutions to wrong or missing orders and various customer issues. •Managed event and customer billing to ensure timely payments.

•Managed daily operation of busy Union Square restaurant when manager was absent. •Planned and coordinated catered special events via phone, email and in person. •Purchased product as needed and kept inventory of all food and supplies for the restaurant. •Paid invoices and kept track of monthly spending budgets. •Merchandized products and introduced new products for sale in restaurant. •Addressed and quickly resolved any and all customer complaints. •Represented establishment with friendly, professional demeanor at all times.

•Utilized POS system to input to-go orders and telephone orders and packaged them for pick-up. •Opened and closed the restaurant, including balancing all cash drawers and depositing cash at end of day. •Maintained restaurant appearance, made sure all products were attractively displayed and restocked as necessary. •Greeted and sat customers who were dining in.•Prepared espresso drinks and light food preparation/presentation. •Provided outstanding customer service and made sure every customer had a satisfactory experience. •Awarded employee of the month on 3 separate occasions.

Contributed to success of retail card and gift store by performing opening and closing duties, providing customer support with purchases and returns, ordering and restocking merchandise, operating cash register, obtaining change from the bank, and other daily maintenance tasks.

•Supervised children between the ages of 1-10 years old in a home-based childcare center. •Developed program ideas which stimulated the cognitive, social, emotional, and physical growth of children. •Responsible for facilitating age appropriate activities, meal planning and preparation, cleaning and organization of center.