When I was 13, I couldn't set up a lemonade stand in Brooklyn like I'd seen on TV, so I started my own dog walking business instead. With a work email, flyers in every neighborhood, and a growing clientele, that small initiative marked the start of my entrepreneurial journey.Throughout my career, I've explored a variety of fields—from hospitality and retail to sales and corporate roles. I was determined to learn every skill I could, aspiring to become the businesswoman I had always envisioned. At 19, I took a bold step and co-founded my own software business.People often see me as articulate and routine-oriented, but I'm also highly adaptable and quick to embrace change. My greatest strength lies in my ability to work independently, always prioritizing the needs of the business. Whether it's closing deals, attracting new clients, or ensuring smooth operations, I'm committed to driving success.In addition to running my businesses, I am continuously in school for accounting, bookkeeping, and business management. My ongoing education helps me stay current and effective in both my entrepreneurial and professional endeavors. I love working in companies, and my entrepreneurial ventures complement my employee roles seamlessly, allowing me to manage both effectively.Today, I own two businesses that reflect my passion and expertise.SJV-Executive Support offers executive support to ambitious business owners, start-ups, freelancers, and entrepreneurs. We provide a wide range of services tailored to our clients' needs.GTG-Finance focuses on coaching, mentoring, consulting, and assisting aspiring entrepreneurs in becoming the best versions of themselves and their businesses. We offer services including consultations, branding and strategizing, legitimizing businesses, capital funding, and educational courses to empower business owners.
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Chief Executive OfficerSocialiiteUnited States
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Office ManagerApex Disaster Management Aug 2024 - PresentNorcross, Georgia, Us-: Regularly contact insurance adjusters to provide updates and gather information on the status of claims related to reconstruction and mitigation efforts.- Setting up and dispatching new jobs - Interfacing with Project managers and estimators on flow of job information. - Quickbooks , Invoicing , managing purchase order system, and developing management reports. -
Administrative SpecialistSerenity Restoration Oct 2023 - Jul 2024Norcross, Georgia, Us- Assumed responsibility for payroll management at Serenity Restoration, implementing a new payroll system for Peace of Mind Contents, a sister company. Ensured compliance for both entities and established accurate payroll processing, rectifying previous inaccuracies.- Initiated the implementation of HR protocols to clarify employee responsibilities and crafted an official employee handbook, addressing a previous lack of enforcement or introduction. Ensured updates were in compliance with federal regulations.- Enrolled Serenity Restoration and its sister company, Peace of Mind Contents, in health insurance plans as outlined in their offer letters. Ensured accessibility for all employees to maximize the benefits of the health insurance coverage.- Conducted a comprehensive audit of the company's software systems, meticulously identifying discrepancies and promptly informing the owner of all findings. Assumed additional responsibilities across various roles due to understaffing, ensuring seamless operational continuity.- Introduced QuickBooks Online for bookkeeping purposes, addressing the previous underutilization of the software. Streamlined operations by linking all bank accounts, reviewing the Chart of Accounts, and meticulously categorizing and reconciling transactions to ensure accuracy.- Established various organizational procedures to introduce structure to the company. Implemented weekly accountability meetings and production meetings to enhance organization and streamline operations.- Oversaw the implementation of a cash flow management system to facilitate accurate forecasting for both businesses. -
Accounting AssistantCapital Investment - Aviva Management Jun 2022 - Nov 2022-Provide executive administrative support to property managers in Georgia, including Macon and Forsyth.-Serve as a liaison to communicate property reports and updates to headquarters in Miami.-Manage building occupancy, maintenance, tenant communications, and vendor coordination.-Collect monthly fees, maintain payment records, and prepare financial reports and budgets.-Address tenant issues, arrange for services like trash removal and security, and assist in resolving complaints.
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Office ManagerPalace Roofing Restoration And Gutters Mar 2021 - Jun 2022Office manager and Executive assistant to CEO-Provided administrative support to the Project Manager and CEO, implemented new software’s, liaised with suppliers, and assisted with the accounts department.-Effectively dealt with telephone and email inquiries and booked travel/accommodation for the CEO.-Improving filing systems, Calendar, inbox & project management, event coordination.instrumental managing, planning, and executing tasks andprojects-Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.-Took notes and dictation at meetings.-Created and managed office systems to efficiently deal with documentation.-Promoted team productivity by keeping supplies organized and well-stocked.-Managed and reviewed filing and office systems.-Implemented a software ( Acculynx) a cloud-based CRM and business management application-Utilized client and staff feedback to maintain customer partnerships and increase revenue.-Sourced vendors for special project needs and negotiated contracts.-Monitored and evaluated personnel performance to complete quarterly reviews, recommend advancement, or address productivity concerns. -
Payroll SpecialistM & W Flooring Ltd Jan 2021 - Mar 2021- Created payroll for subcontractors, verified warranty and repair jobs, and modified work orders using RFMS and Google Sheets.-Audited accounts, managed invoices, and printed statements via Vendor Cafe and RFMS.- Scheduled jobs, assigned installers, and streamlined bidding processes using RFMS tools.- Ordered inventory, verified invoices, and communicated job status with property managers. -
Payroll SpecialistEsg Accounting Services Oct 2020 - Feb 2021Tyrone, Ga, Us- Entered financial data in EASYACCT and EFTPS systems.- Prepared client letters for SUTA/FUTA.- Processed state withholding tax payments via IRS state websites.- Created, verified, and mailed checks.- Calculated overtime, vacation, and sick hours for payroll accuracy.- Verified and submitted timekeeping data for payroll processing.- Ensured accuracy of financial entries and coding in accounting documents.- Calculated payroll deductions using AccountingCS and processed payroll. -
Sleep ExpertMattress Firm Jun 2019 - Aug 2020Houston, Texas, Us-Responsible for setting and managing quotas.-Bill payments, Warranty/Exchanges, POS system handling.-General customer service via phone & in store location.-Assisted customers by informing them of the benefits of having a good sleep system to ensure a great night sleep.-Created and implemented sales strategies to successfully meet company targets.-Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.-Evaluated inventory and delivery needs and optimized strategies to meet customer demands.-Utilized Applied Predictive Technologies (APT) for maximizing our ROI -
Dispatcher / Order Management SpecialistCall-A-Head Corp. Sep 2018 - Feb 2019Broad Channel, New York, Us-Creating routes for drivers / plumbers.-Creating work orders for any new/ missed services.-Writing up employees who don’t perform their job correctly.-Validated and processed routine product services submitted by regional customers.-Expedited, order tracked and Ad-hoc reported.-Coordinated special requests and gain approvals.-Complied with customer contract requirements in the order management process.-Directed investigations to verify and resolve customer or employee complaints.-Evaluated and adjusted over 15 routes based on daily needs, available workers, traffic hazards and weather conditions.-Utilized Street Eagle for the micromanaging of drivers-Received new orders, prepared documentation and assigned personnel. -
Accounting ClerkAllways International Forwarding Co., Ltd. Jul 2018 - Feb 2019- Organized files, scanned documents, handled phone calls, and managed shipments.- Verified checks, managed accounts, and sent statements to customers.- Logged meetings, ensured ACH duty payments were processed, and reported to the supervisor.- Processed invoices, resolved discrepancies, and maintained accurate records.
Frequently Asked Questions about Janice Henao
What company does Janice Henao work for?
Janice Henao works for Socialiite
What is Janice Henao's role at the current company?
Janice Henao's current role is Chief Executive Officer.
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