Janice Buist Email & Phone Number

Coopersville, Mi, Us

Coopersville, Mi, Us

Grand Rapids, Michigan, United States

Grand Rapids, Michigan, United States

Greater Grand Rapids, Michigan Area

Cast vision for expanded use of the Salesforce ecosystem beyond donation processing and volunteer management; implemented new Salesforce functionality for three additional teams.Managed RFP process, contractor relationship, and project design for migration of data from 3 Salesforce instances into 1 combined instance. Realized significant cost savings while drastically expanding functionality.Integrated Pardot, Click & Pledge, Form Assembly, and Apsona as key pieces of the updated Salesforce environment. Integrated robust set of solutions in new Salesforce instance including offers & inventories functionality, advanced multi-currency for US and Canadian revenue, automated donor giving levels, streamlined KPIs across functional teams, moves management strategy, enhanced and expanded campaign management, outbound grants, improved grants management, and engagement plan templates for a wide variety of teams/use cases.Built and executed a comprehensive Salesforce training experience through twice-weekly live virtual training for a year, offered user Q&A sessions, and encouraged and resourced users with Trailhead recommendations.Developed and implemented entirely new US gift processing procedures within two weeks of starting at World Renew due to covid-19 restrictions, allowing for 80% of gift processing work to happen remotely.Provide database administration and application architecture expertise. Translate user needs into business processes and technical specifications. Source and manage vendor relationships. Lead strategic and tactical meetings across functional teams.Restructured and expanded the database and gift processing team to meet the changing needs of the organization.

Nominated and elected by peers to the newly created People Development Team, meeting the criteria of a high-performance employee that consistently exceeds performance expectations, models outstanding collaboration, and is a net promoter of the organization with both internal and external customers.Cast vision for expanded use of the Salesforce platform beyond donation processing and rolled out Salesforce use for all staff members, doubling the number of users.Improved functionality and design of Salesforce architecture and implemented various new objects and integrations to improve data collection and reporting.Managed the RFP process, contractor relationship, and project design for migration of our SharePoint 2013 on-premise file management system to SharePoint Online.Designed the structure, permission policies, and set-up of over 100 SharePoint Online team sites for both internal and external collaboration and project management.Provided user-specific coaching and support through 1:1 data migration planning meetings with 100% of staff participating.Lead both general and user-specific training for Salesforce, SharePoint Online, and expanded the use of the Office 365 suite of apps.

Greater Grand Rapids, Michigan Area

Greater Grand Rapids, Michigan Area

Muskegon Heights, Mi

Researched and updated LTL carriers while meeting quality and pricing objectives. Revamped communication process for third-party carriers and internal customer service agents to improve on-time delivery for a critical seasonal product. Met and exceeded seasonal expectations for on-time delivery of product.Strategically led and managed a complete overhaul of the company’s website, including an updated photo and video strategy.Timely and accurate completion of monthly sales analysis reports.Managed bid process for various contracts.Partnered with Sales Manager and Owner/CEO on research projects including sourcing of new products and materials.

Kalispell, Montana

Worked with Head of School to design and implement 2.5-million-dollar fundraising campaign. Researched new revenue streams. Wrote grant requests and annual reporting updates for various foundations.Updated database systems approach to ensure capture of relevant donor information. Handled confidential information. Met with current and potential donors to share the mission of Stillwater and invite them to join us. Successfully brought in new donors and saw increases in current donor giving levels. Partnered with Head of School to update donor cultivation strategies. Implemented new thanking and reporting process.Updated marketing materials and school branding. Developed and implemented social media strategy. Collaborated with school leadership to update development/fundraising message and communications calendar. Partnered with Admissions Director to host school preview events.Partnered with PTO executive team on fundraising. Served as school liaison with community organizations including Flathead Area Young Professionals and the Chamber of Commerce. Served on school administrative leadership team.

Successfully developed and implemented joint operations team across two church denominations. Served as co-manager for joint operations team with leadership responsibilities and privileges in both organizations. Served on distributed leadership team with responsibility to identify, recommend, and implement strategic operational capacities and workflow.Developed, designed, and managed web presence and social media strategy. Coordinated oral and written communication for various internal groups and external constituents. Planned and managed training events around the United States. Supervised staff.Managed and monitored databases and synchronization between various data sources. Co-chair of Salesforce change management committee for 250+ person organization. Conducted annual review of office technology integration needs.Managed administrative and operational aspects of multi-million-dollar grants. Audited, processed, and approved reimbursements, disbursements, and grant distributions for my organization’s budget as well as our partner organization. Reported on financials and developed annual operating budget.Coordinated systems for recruitment, assessment, and placement of church planters. Coordinated development of benchmark tracking system and implementation. Strategically designed and managed annual review and reporting process.