Janice Campbell Email & Phone Number

Waynesboro, Pa, Us

Tampa, Florida, United States

Manages the Chat/SMS team virtually through weekly coaching sessions, follow-ups, and other forms of daily communication to push performance and meet contractual goals set by the client.Analyzes agent data longitudinally to track improvement across several Key Performance Indicators (KPIs).

Tampa, Florida, United States

Acts as a link between the client and the InTouchCX team to identify training needs and update agent processes and procedures as changes occur.Answers questions about product knowledge and the tools/applications used to help guide and positively develop agents.

Tampa, Florida, United States

Provides superior customer service by efficiently assisting multiple customers via SMS/chats.Verbally aids and supports consumers in a clear, professional manner via telephone.Constructs grammatically correct, helpful responses to consumers experiencing technical issues via email.

Tampa, Florida, United States

Exhibits exceptional leadership skills when managing specific zones to encourage a safe, clean, and positive work environment

Tampa, Florida

Provides superior customer service by efficiently taking 100+ patrons (per shift) food and/or drink orders accurately while utilizing interpersonal skills to foster a positive environment

Tampa, Florida, United States

Provides superior customer service by effectively managing seating assignments for reservations and walk-in patrons.Uses interpersonal skills when answering the phone to schedule reservations and answer questions in a professional manner.Helps maintain the cleanliness of the restaurant by completing a list of daily duties and aiding the servers in clearing and/or resetting tables as needed.

Tampa, Florida, United States

Provides superior customer service by effectively managing seating assignments for reservations and walk-in patrons.Uses interpersonal skills when answering the phone to schedule reservations and answer questions in a professional manner.Helps maintain the cleanliness of the restaurant by completing a list of daily duties and aiding the servers in clearing and/or resetting tables as needed.

Tampa, Florida, United States

Assists underrepresented and first-generation college students by providing knowledge about resources and tools available on-campus.Organizes and executes events for the Success Scholars program to ensure all members feel welcome and comfortable during their college experience, specifically during their first year of school.Equips Scholars with the skills necessary for success in secondary education.

Thurmont, Md

Monitors patrons using the swimming areas to ensure proper safety protocols are followed.Provides first aid as necessary using previous training.Helps manage the lakefront by maintaining the safety of guests and assisting patrons as needed.

Tampa, Florida, United States

Monitors patrons using the pools and hot tub to ensure the proper safety protocols are followed.Provides first aid as necessary using previous training.Helps manage the aquatics department by maintaining the safety of guests and assisting patrons as needed.Assesses chemical balance of pool water hourly and adjusts chemicals to maintain safe concentrations.

Thurmont, Md

Monitors patrons using the swimming areas to ensure proper safety protocols are followed.Provides first aid as necessary using previous lifeguard training.Helps manage the lakefront by maintaining the safety of guests and assisting patrons as needed.

Frederick, Md

Monitors patrons using the pools and hot tub to ensure the proper safety protocols are followed.Provides first aid as necessary using previous lifeguard training.Facilitates YMCA swimming courses that teach youth ages 4-12 how to swim properly in a safe environment.Manages the aquatics department by maintaining the safety of guests and assisting patrons as needed.Assesses chemical balance of pool water hourly and adjusts chemicals to maintain safe concentrations.