Janice Chin, Mph, Pmp, Cpc, Tipc Email & Phone Number

Berkeley, Ca

Provided vision and strategy for the Public Health Division in partnership with the Division and Department staff, community partners, and community members. * Responsible for the planning, direction, and evaluation of the activities, personnel, programs, of a $10 Million+ annual operating budget.* Board Member of Berkeley City College Social Work and Human Services Advisory Board.* Served as Co-Chair, Bay Area Regional Health Inequities Initiative (BARHII) Executive Committee.* Completion of a community and data informed Division-wide strategic plan and performance management system.* Developed the West Berkeley Family Wellness Center, including a creation of a number of community driven initiatives and programs, through a process informed by community engagement* Lead the development of the Community Health Assessment and Community Health Improvement Plan for the Department of Health, Housing, and Community Services and its 5 Divisions.* Lead the development of a web-based dashboard communicating performance measures to inform Programmatic, Division, and Department level progress and planning.* Lead the redesign of a $1 million + youth development/ youth employment program that served over 400 youth and invested over $800K in youth internship salaries per year.

1900 Embarcadero, Suite 210, Oakland, Ca

Responsible for the planning, communications, and quality improvement program in a multi-year systems improvement project , including development of a results based agenda with performance measurement plan. • Developed a results based agenda with performance measurement plan • Responsible for the overall project management of the program• Established reporting and tracking mechanisms of key milestones and objectives• Developed professional development and learning objectives for team members to support the evolving programmatic needs.• Oversaw Quality Improvement Unit and Communications Unit

Oakland, Ca

Designed and led the implementation of a multi-year initiative, the Project IMPACT Initiative, an Agency-wide initiative to adopt results/ value-based practices across the four major HCSA Departments. Identified areas of opportunities for improvement in various practice areas, including reporting, procurement and contracting practices, and communications.Business ImpactSuccessfully initiated the development of results/ value-based performance measures with targeted programs, resulting in:• Implementation of results/ value-based practice in five program areas in the Department of Environmental Health, Behavioral Health Care Services, and Indigent Health• Implementation of an organizational wide performance management reporting system • Implementation of a workforce development program to increase staff capacity to adopt a results/ value-based practice• Modification of procurement process to include value based and outcome focused performance measures in contract language for over $152 million worth of service contracts.

Oakland, Ca

Designed and conducted program evaluation projects for publicly funded programs in HCSA, spanning a wide range of health programs from school health to mental health. Led efforts to utilize innovative approaches to communicate program evaluation findings primarily through Webinars and videos.Business ImpactLed the development and implementation of program evaluations for Alameda County HCSA, including: • Prevention and Early Intervention Funded Programs, Behavioral Health Care Services ($5.8 Million State funded program)

Hayward, Ca

Fostered program development for all CA after-school programs funded by the CA Department of Education by providing technical assistance and consultation services to program staff. Collaborated with CA Department of Health divisions to improve infrastructure and develop new programs supporting workforce development and professional development of health teachers, after school programs and their staff.Business Impact• Developed four online professional development training modules for public education professionals, resulting in over 100 additional certifications in the first implementation year• Developed a successful grant proposal awarded by the CA Department of Education, resulting in over $70,000 of funding to support a mentoring program for K-12 nutrition and health teachers

Northern California Region

Provided risk management and loss control consultation services for hospital clients in the Northern California region and two Joint Powers Authorities (JPAs) and their school district members. Business Impact• Led a team in the development and roll-out of two emergency management service products for school based clients, creating a new line of business applicable to entire client base• Assisted in the development and roll-out of a security assessment service product, resulting in a new business line with $10,000 revenue within the first year• Established two new hospital client contracts and developed a risk improvement plan for each client

Union City, Ca

Developed and implemented the first formal District-wide risk management program by using process improvement and Lean tools, such as process flow analysis, trend charting, Failure Mode and Effects Analysis (FMEA), bottleneck analysis, and affinity diagrams.Business Impact• Developed a coordinated District-wide emergency management program in partnership with community and City partners, which allowed for immediate and coordinated responses to a lock down and fatal student shooting incident in the year of the program’s completion• Restructured NHUSD’s Workers’ Compensation/ Temporary Disability policies and procedures allowing timely tracking and management of open workers’ compensation cases• Developed formal hazardous materials management program

Oakland, Ca

Directed a language interpretation service department that provided language medical interpretation in over 30 different languages in all areas of the hospital system. Supervised 20 FTEs, including line staff and program managers in a labor environment.Business Impact• Using the DMAIC cycle, effectively re-designed an interpreter services department at a large public hospital that improved productivity by 50% in high need languages and reduced response times by approximately 20%• Designed and implemented the first computerized service tracking system in an interpreter services department, enabling analysis of service need and productivity while promoting data driven decision making

Oakland, Ca

Led two multidisciplinary teams in the planning and implementation of a video-conferenced medical interpretation (VMI) program and two pilot telemedicine based specialty care clinics, diabetic retinopathy screening, and teledermatology. Business Impact• Successfully led the project planning, execution, monitoring, and closing of the Video-conferenced Medical Interpretation (VMI) program involving implementation in 100% of hospital based ambulatory care clinics and two inpatient units in a public hospital system• Effectively used the PDCA model to implement two pilot telemedicine based practices, diabetic retinopathy screening and teledermatology, reducing six to nine month wait times for referral appointments to same day screening in primary care appointments at a public hospital system• Designated as Interim Director of a 20 FTE department after 1.5 years of employment

Greater New York City Area

Successfully directed and monitored a collaboration of hospitals, community clinics, and community-based organizations in the implementation of a $1 million budgeted Community Access Program.

Greater New York City Area

• Successfully developed grant proposals resulting in at least $2 million award through federal, state, city, foundation, and corporate grants, includes capital and project grants • • Coordinated fundraising events that resulted in approximately $200,000 in annual donations

Master Of Public Health (Mph)

B.S., Psychology, Asian American Studies

Activities and Societies: Alpha Phi Omega