Janice Hanges Email & Phone Number

White Plains, New York

Greenwich, Ct

(position eliminated due to reorganization)Superlative administrative support for CEO/CIO/COO/CFO & IT Consultants & run all day-to-day office operations at this private provider of IT services & strategic consulting for the global agencies of Omnicom Group, Inc.Major Accomplishment: • Saved company over 38% by consolidating all office & food supplies down to two vendorsResponsibilities: • Office Management: employee recruitment/ad placement, onboarding, & policy communications; invoicing & client billing; review project expenses & budgets; vendor procurement/contracts, office supplies & facilities needs; social media posts via Yammer, LinkedIn, Instagram & CDS intranet; create training modules to ensure IT & internet safety compliance via CDS University training (intranet)• Intricate meeting/calendar management & all associated logistics -- Board, Town Hall, staff, client, & management (on/off-site): preparation, travel arrangements, catering• Heavy travel arrangements (domestic & international), visas, passports, consulate letters; elaborate T&E report creation & submission—including breakdown for client billing & coding• Arrange high-level conference/video calls & special events—including all logistics & catering (on- & off-site)• Event, party & client dinner planning (on- & off-site)—for company & personal for CEO, COO, CFO• Detailed presentations, Requests for Proposal (RFPs), marketing materials, brochures, spreadsheets, client mailings, e-blasts, website updates, database management

Stamford, Ct

A temporary position (working for Alexander Mann Solutions) providing extensive support for Human Resources (SVP-Talent & Transformation and Senior Manager of On/Offboarding Programs) with training, manuals, & customer support for this consumer financial services company.Responsibilities:• Project Management: create detailed on/offboarding manuals, orientation materials & presentations• Update company intranet (SharePoint)• Management of day-to-day onboarding/offboarding queries, ensuring all are dealt with in an effective & timely manner & escalated where necessary• Train managers & employees on usage of new software & on/offboarding programs

Purchase, Ny

A temporary position providing executive level administrative support to the CEO of this specialty health service company.Responsibilities: • Managed CEO’s complex & frequently changing travel arrangements & coordinated pre-planning of trips; T&E reports; client & project billing• Calendar management: coordinated/set up high-level conference & video calls, Board/client/management meetings, & special events—including all logistics & catering (on- & off-site)• Acted as liaison and maintained open lines of communication among Board members, senior executives, middle management, doctors & staff• Board, Town Hall, staff & client meetings (on- & off-site): preparation, logistics, travel arrangements, invites & set-up; type minutes & maintain corporate minute books; all presentations, proposals, contracts, reports & legal documents; maintained & administered portal for Board documents & other meeting materials

Stamford, Ct

Provide CEO & C-level executives with administrative support & run all day-to-day office operations at this mobile innovation company specializing in mobile interactive marketing solutions, technology & monetization.Responsibilities: • Complex travel arrangements (domestic/international/personal) with highly detailed itineraries for executives (multi-location trips) & creation of complex T&E reports, client billing• Heavy calendar management: managed CEO/executives’ schedules for client meetings & calls (conference/WebEx-including international) to optimize downtime; arrange agendas & notes; follow-up• Legal: client contracts, Board meeting minutes & other legal/compliance documents• Conserved CEO’s time: reading, researching, & routing correspondence; drafted letters & other documents; flagged emails; initiated telecommunications; executed administrative decisions on behalf of CEO• Event, party & client dinner planning (on- & off-site)—for company, Board of Directors & personal for CEO• Created elaborate presentations, proposals, newsletters, reports & marketing materials for Board & client meetings, speeches & corporate communications—including template creation• Extensive Excel spreadsheet & report creation/maintenance for research, sales reports & budgets• Substantial internet research; detailed client mailings & e-blasts; social media, blog & website updates• Utilized QuickBooks for accounts payable & receivable—including client invoicing, budgets & forecasting• Managed expenses & budgets to track actual spending vs. budget— including T&E report review/approval with appropriate coding allocation; credit card management & reconciliation; ensure projects stay on budget• Maintained HR records & policies; payroll (ADP & TriNet); benefits/health insurance; new hire recruitment & onboarding; place job ads; unemployment issues; employee/policy communications; PTO/holiday records• Managed vendor contracts, office supplies & facilities needs

Irvington, Ny

Provide executive-level administrative support to President, Senior VPs (2), Director of Operations and Regional Managers of this financial services company, specializing in retirement plans for union members.Responsibilities: • Confidential client accounts: arrange portfolio reviews; trade confirmations, transfers, account openings, tax preparation, quarterly reports & correspondence, maintained CRM client database• Presentations, proposals, marketing materials; graphs/charts; reports/budgets; client surveys, newsletter, & retirement illustrations; detailed executive calendar management, conference & WebEx calls, travel, T&E reports• Office Management: -- coordinate all logistics, catering & contracts for retirement workshops, conference/trade shows, & events -- maintain confidential employee files and PTO records -- liaison with parent office on HR matters -- budget/vendor management & procurement: office supplies, conference giveaways & printed materials

Norwalk, Ct

Provide high-level administrative support to Senior Level Executives of Human Resources, Global Mobility, and Talent Development Programs and Human Resources Advisors at multiple locations for this leading provider of human resources outsourcing and consulting services with over 20,000 worldwide employees.Significant Achievements:-- Excelled within deadline-intensive environment, ensuring the accurate and on-time completion of all projects.-- Assisted in creation of & maintained Global Mobility database, a “one-stop shop” for domestic and international employees to gather information and documents for international travel (visas, passports, consulate letters, green cards).-- Completed courses to learn about working with different cultures and respecting their differences (India, Asia, Europe).