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User Experience Consultant, Janice James - UX (February 2014 - Present)Senior User Experience Strategist, General Dynamics (2016-2017)User Experience Strategist, Design for Context (2012-February 2014)Director, Experience Design, Perficient (2006 - 2011)Principal, Simply Usable through Design (1998 - 2006)Manager, User Experience, Netscape (1996 - 1998)Manager, Usability Design Center & Automated Decision Support Center, STIN/AMR (1989-1996)Usability Co-Chair for CHI 2007.Founder of Usability Professionals' Association in 1991 and Board Member through 1999; Co-Director of Chapters.Co-founded with Ginny Redish, the STC Professional Interest Committee on Usability.Co-author, with Carol Righi, of User-Centered Design Stories: Real-World UCD Case Studies (Morgan Kaufmann, 2007). Author to Usability in Practice (AP Professional, 1994).Specialties: User-centered design, information architecture, interaction design, usability engineering, user experience research, user experience mentoring and training, creation and development of user experience programs and mentoring of teams. Experience includes user-centered design techniques applied to internet/intranet sites, web and desktop applications and complex applications for government agencies and within financial, travel, ecommerce, utilities, and healthcare industries.
Janice James - Ux
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User Experience ConsultantJanice James - Ux Feb 2014 - PresentInterviewed stakeholders and conducted User Focus Group to understand client needs and current user challenges to determine appropriate User Experience research services. Planned and conducted Contextual Inquiry (CI) for multiple projects. CI sessions included users of varying levels of experience performing typical tasks. Projects included CI sessions o In 5 U.S. locations with 17 users o in China, Hong Kong, Colombia and the U.S. with 69 users Followed up sessions with online survey to collect additional demographic and preference data. Analyzed data to provide task-flows, design concepts and other recommendations for improvements that could be made to the user interface to improve user productivity, ease of use and efficiency. Made recommendations for selection of development vendor and methods for integrating user-focused design into an Agile methodology. Conducted value assessment of UX improvements that would lead to total cost savings of $115M. Prepared interim and final report of CI findings, including recommendations addressing integration issues and design considerations. Included high-level design concepts.
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User Experience StrategistDesign For Context Jan 2012 - Feb 2014Washington D.C. Metro AreaConducted user research activities, designed wireframes, conducted usability testing, and developed user-centered design training materials. Integrated User Experience activities into an Agile development process. Clients included large government agencies, a Virginia-based living-history museum and foundation, and communications technology firm.
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Director, Experience DesignPerficient Jul 2006 - Dec 2011Director of User Experience -
PrincipalSimply Usable Through Design Jan 1998 - Jul 2006User Research, Usability Evaluation, Training
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Manager, User ExperienceNetscape Communications 1996 - 1998 -
Manager, Usability Design Center & Automated Decision CenterStin/Amr (Was Sabre Travel Information Network) Mar 1991 - Jun 1996Managed staff of 13 in the Usability Design Center and Automated Decision Center facilities and departments. Departments provided human interface design and usability support for products across AMR, as well as automated meeting facilitation and group development processes. Directed and encouraged change across multiple departments, organizations, and Business Units in the way products are developed to ensure ease of learning and ease of use. Responsible for setting user interface design methods/policies and human factors goals for PC and host products. Efforts of two departments focused on lowering support costs, improving customer satisfaction, increasing market share and reducing development cycle times.
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Usability Design SpecialistStin/Amr (Was Sabre Travel Information Network) Sep 1989 - Mar 1991Established AMR’s first user-centered design program. Established usability testing/engineering and user interface design training program for all employees of AMR. Provided consulting to development groups throughout AMR on user interface design issues, and all phases and types of usability testing. Transformed the usability testing program at AMR into a usability engineering program to include a staff of human factors and usability specialists.
Janice James Skills
Janice James Education Details
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Technical And Scientific Communication -
Graduate Studies, Human Factors -
English/German
Frequently Asked Questions about Janice James
What company does Janice James work for?
Janice James works for Janice James - Ux
What is Janice James's role at the current company?
Janice James's current role is User Experience Consultant.
What is Janice James's email address?
Janice James's email address is ja****@****ail.com
What is Janice James's direct phone number?
Janice James's direct phone number is +150223*****
What schools did Janice James attend?
Janice James attended Bowling Green State University, University Of North Texas, Western Kentucky University.
What are some of Janice James's interests?
Janice James has interest in User Centered Design, Gardening, Civil Rights And Social Action, Education, Environment, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Travel.
What skills is Janice James known for?
Janice James has skills like Project Planning, User Experience, User Centered Design, User Research, Mentoring, Road Maps, Writing, Usability Engineering, Information Architecture, Human Computer Interaction, Usability Testing, Usability.
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Janice James
Transforming Teaching And Learning With 21St Century Skills; Growth Mindset And Productive Struggle.Johnstown, Co -
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