Janice L. Email and Phone Number

• Helped guide client sessions to gather requirements and create/present solutions• Configured OWD for client• Configured User Interface Customizations - Including Lightning Layouts and Page Layouts• Set up custom objects and configured roles, profiles, permission sets and sharing settings to ensure org and processes worked correctly• Created flow automation solutions to improve business processes including; email templates, alerts, escalations, field updates, record creation and record re-assignment• Contributed to weekly team review meetings to collaborate on revisions to solution implementation while ensuring org wide security standards are maintained• Maintained org data quality to assure created reports and dashboard are accurate• Created training documentation and workshop for end users to ensure adoption and understanding of project solutions

Accounting and Administrative

Consolidated and reported results; lead the planning and forecasting process; provided financial support for business analysis and accounting purposesDrove continuous process improvement efforts to enhance timeliness and accuracy of financial results reporting and analysisManaged planning, forecasting, reporting, and analysis for financial results including financial and non-financial metrics such as sales and commissions.