Janice Deanna Madjus Email & Phone Number

Metro Manila, Philippines

Mandaluyong, National Capital Region, Philippines

• Serves as a Recruiting Team Manager in which responsibilities include but not limited to over-all performance of each members and the entire team, ensured that profit is met by getting continuous placements. Making.
• Maintain proactive communication with Account Executive on the status of job requisitions and time sensitive concerns needed to be communicated with Client’s Manage Service Provider
• Responsible in on-boarding new recruiters to the division and the team
• Conducts process and account orientation
• Leads job priority discussions and assignments
• Conducts job analysis sessions with recruiters to ensure recruiting efforts will lead them to the right candidates, sourcing strategies and overcoming hesitations

• Sourced resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company web sites, etc.
• Conducted phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews.
• Set up interviews between candidates and hiring managers.
• Involved in recruiting passive candidates, through phone calls, emails and general relationship-building.
• Made recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.

• Participated in design of call monitoring formats and quality standards.
• Performed call monitoring and provides trend data to site management team.
• Used quality monitoring data management system to compile and track performance at team and individual level.
• Participated in customer and client listening programs to identify customer needs and expectations.
• Provided actionable data to various internal support groups as needed.
• Coordinated and facilitates call calibration sessions for call center staff.

• Enhanced staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members.
• Identified business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
• Sold products by establishing contact and developing relationships with prospects; recommending solutions.
• Maintained relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Identified product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Prepared reports by collecting, analyzing, and summarizing information.

• Responded to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system. * Created and maintained.
• Tracked future room availability on the basis of reservations, and helps develop forecasts for room revenue and occupancy. Additional duties may include preparing the list of expected arrivals for the front office.
• Knew about the type of rooms the hotel has as well as their location and layout. Knows of all hotel packages plans-meaning status, rates, and benefits. Update availability of all distribution channels like Web booking.