Janice Neal Email & Phone Number

Chattanooga, Tn, Us

Chattanooga, Tennessee, United States

The College & Career Success Assistant Director is responsible for leading Camp College, Passport Scholars, and Benwood Scholars through coordinated and collaborative efforts with the team and overseeing program delivery of STEP-UP Chattanooga. The Assistant Director will lead a small team of College and Career Success staff who are primarily responsible for program delivery, support, and results. The Assistant Director will be a strong advocate for and build awareness of the programs’ value with stakeholders and key partners and serve as a liaison to school-based personnel. Primary Responsibilities include supervising, mentoring, and being responsible for providing tactical leadership for staff and student interns who carry out day-to-day programmatic and administrative operations to ensure each program achieves outcomes and key metrics. * Monitor program delivery and work with programs’ team to plan and implement improvements.* Collect programs’ data to support measures and report outcomes; prepares programs' reports, as needed.* Work with the Director to handles crisis situations and take action to resolve conflicts, disputes and concerns of staff, students, and parents.

* Maintains a persistent focus on the College & Career Youth Initiatives at the Public Education Foundation, particularly the alignment of all youth recruitment/retention efforts in the STEP-UP Chattanooga initiative. * Recruitment & training: Plans, coordinates, and implements recruitment & training of STEP-UP Chattanooga interns, Camp College students and Passport Scholars in Hamilton County high schools with the help of school-based faculty and staff, as well as train volunteers when applicable.* Matching & placing students to internships & summer programs - STEP UP Chattanooga- Training is informed by insights of employer partners and research on vital “21st Century” skills, and organized around 3 central skill areas: 1) Communication: written, verbal and situational communication; interviewing, networking, cover letters and resumes, etc. 2) Decision-Making: initiative, problem-solving, responsibility, respectfulness, ethics, etc. 3) Life-long Learning: attitude, character, time management, etiquette, etc.* Assist students through the application process of all College & Career Success programs* Job coaching & supports to orient students, execute the internship support process, and provide handbooks covering program information and best practices. * Marketing & communications: Develop recruitment materials; Create and manage online applications that collect basic student information and establish eligibility for all College & Career Success programs. * Outreach, retention & sustainability: Responsible for implementing youth related strategies for workforce development and management of the youth provider projects and contracts* Research and report on best practices of workforce development for youth

* Communication – Conveying information persuasively in positive or negative situations.* Confidentiality –Adhering to established confidentiality policies and procedures.* Judgment – Willing to make “on the spot” independent decisions and exercise sound judgment.* Management skills –Exhibiting the ability to motivate and lead others, open to new ideas, making self available to staff, encouraging growth and development of others, accepting of authority and responsibility and is customer service oriented.* Quality management –Continuously looks for ways to improve and promote quality, and demonstrates accuracy and thoroughness.* Planning/organizing – Prioritizing and planning work activities without supervision, using time efficiently and developing realistic action plans.* Problem solving – Identifying and resolving problems in a timely manner, and gathering and analyzing information skillfully.* Technical skills – Demonstrating a working knowledge of basic MS Office, Roxio video editing computer software.

Provide administrative support & technical assistance for various programs; Organizing professional development days; Creating a resource rich environment