Janice S.

Janice S. Email and Phone Number

Employee Engagement | Candidate Experience | Process Improvement | Change Enthusiast | Chaos Tamer @ Allstate
northbrook, illinois, united states
Janice S.'s Location
New York City Metropolitan Area, United States
About Janice S.

โ€œ๐—–๐—ต๐—ฎ๐—ป๐—ด๐—ฒ ๐—ถ๐˜€ ๐˜๐—ต๐—ฒ ๐—ผ๐—ป๐—น๐˜† ๐—ฐ๐—ผ๐—ป๐˜€๐˜๐—ฎ๐—ป๐˜ ๐—ถ๐—ป ๐—น๐—ถ๐—ณ๐—ฒโ€ โ€“๐—›๐—ฒ๐—ฟ๐—ฎ๐—ฐ๐—น๐—ถ๐˜๐˜‚๐˜€I help organizations achieve operational, financial, and strategic goals, and more importantly, customer satisfaction by collaborating across a large organization, improving processes, balancing competing priorities, and driving projects to completion in a fast-paced environment. My path to the insurance industry began unexpectedly. I never dreamed of being a professional in the insurance industryโ€ฆyet it happened. I learned early and often the importance of engaging with others to get things done. Corporate life taught me about collaboration, and when people work together, things happen. Itโ€™s that sense of accomplishment that led me to become a professional that helps others first. Helping people and seeing their success provided me an unparalleled opportunity to connect with professionals at various levels. I learned a thing or two about dealing with issues throughout my career and solving problems gracefully under pressure. My first leadership position allowed me to recruit, train, coach, and develop others. As much as I love leading people, I also enjoy learning and being challenged as an individual contributor and collaborating with others to improve processes. In 2011, after a restructuring, I was retained in a critical role to communicate significant business changes to the sales force as a relationship manager. In this role, I truly became excited about change and chaos. I knew how to follow the bouncing ball and learned that you must follow it very closely during any transition. In my current position, I bring all of my experiences full circle to evaluate existing business processes and study ways to make improvements to many steps to improve the candidate experience and increase productivity, reduce costs. I was selected to be a Co-Lead for the organizationโ€™s employee culture team as an influencer to engage over 1,200 employees and deliver fun. Additionally, I was elected as a member of the department's transformation team to reinvent the candidate onboarding experience focused on improvements from the eyes of the candidates. Gallop Leadership Strengths:StrategicRelatorArrangerResponsibilityPositivityCore Competencies:Strategic PlanningChange ManagementEmployee EngagementLeadership Continuous ImprovementProcess ImprovementProject ManagementCommunicationOn-boarding/Off-boardingRelationship ManagementHuman ResourcesProblem SolvingOpen to networking and new opportunities: โœ‰ janiceschwartz101@gmail.com โ˜Ž 908-839-3026

Janice S.'s Current Company Details
Allstate

Allstate

View
Employee Engagement | Candidate Experience | Process Improvement | Change Enthusiast | Chaos Tamer
northbrook, illinois, united states
Website:
al.st
Employees:
63964
Janice S. Work Experience Details
  • Allstate
    Design And Delivery - Deployment Onboarding Leader
    Allstate May 2023 - Present
    Manalapan, New Jersey
    Selected to fill a temporary role for the Producer Onboarding and Offboarding Department focusing on relationship building and educating sales leadership to help improve the candidate onboarding experience and provide a best-in-class candidate experience to support the organization's deployment goals. Increased customer satisfaction by 10% over 2022.
  • Allstate
    Agency Sales Strategy - Onboarding Consultant
    Allstate Jan 2022 - Apr 2023
    Manalapan, New Jersey, United States
    Consult with candidates who are onboarding to become small business owners. Provide in-depth consultations that help candidates understand the onboarding process and tasks that must be completed within required timeframes to ensure open readiness for appointment date.
  • Allstate
    Deployment Strategy Senior Consultant
    Allstate Jul 2021 - Dec 2021
    Manalapan, New Jersey, United States
    Selected to fill a temporary assignment for the Agency Strategy Department focusing on process improvements to help drive a better customer experience for onboarding candidates and assisting with redesigning the candidate portal. โœ” Improved tracking and reporting for Recruiting & Onboarding teams by collaborating and helping them understand the needs of the departmentโœ” Wrote process enhancements for development teams (Saleforce Business Analyst, Developers and Quality Control) to have clear and detailed direction on the business needsโœ” Reduced CoStar licenses from 24 to 5 and saved department $165,000 by defining the root cause of low usage
  • Allstate
    Agency Sales Strategy - Producer Onboarding & Offboarding
    Allstate 2018 - Jul 2021
    Manalapan, New Jersey, United States
    I worked on a centralized team and improved processes to help deliver a high quality candidate on-boarding/off-boarding experience. Some key achievements:โœ” Decreased time to on-board candidates 10% by streamlining processesโœ” Exceeded a 90% candidate appointment file qualityโœ” Helped the region meet deployment appointment plan for two years in a rowโœ”Created and launched the Process Consultant Exchange Forum to reinforce knowledge delivery and share best practices.As a leader I:โœ” Partnered with cross-functional teams to ensure optimal on-boarding/off-boarding and successful agency opening experiences via webinars โœ” Built strong professional relationships with business partners to ensure continuous growth for myself and the organization
  • Allstate Financial Services, Llc
    Onboarding Regional Project Manager - Allstate Life & Retirement
    Allstate Financial Services, Llc 2014 - 2018
    Wall, New Jersey, United States
    Elevated performance as a trusted partner, provided support to on-board new and existing agents and financial specialists. Hired to on-board financial advisors and agents, accelerate the path to productivity and bolster their brand in the financial services sector during a period of expansion for the company as it moved to a trusted advisor model.I improved the on-boarding process, enabling 93% of new financial advisors (registered representatives) to be business-ready and productive from the very first day via a customizable transition plan focused on 50+ tasks with activities and milestones.Other accomplishments include accelerating affiliation time 10%, supporting a 250-member team of advisors and liaising with senior management, human resources, sales leaders, candidates, agents, legal and compliance.
  • Metlife
    Relationship Manager
    Metlife 2011 - 2013
    Somerset, Nj
    I was retained in a key role after restructuring to communicate major business changes to the sales force as client services liaison. Designed and executed communications regarding employee recognition, rewards and compensation for the sales team. Selected based on expertise in relationship management as a trusted business partner to the sales team. Rebranded programs to elevate sales and increase program awareness .I led strategic communications, conveying sensitive info from senior executives and sales management to the sales force in a positive way during the realignment and merger of multiple teams into a single distribution system. I created and launched the Relationship Manager Exhange Forum to elevate knowledge delivery and share best practices. I also reduced costs $20,000 by promoted use of webcast technology for communications with sales team.
  • Metlife
    Manager, Communications & Recognition
    Metlife 2002 - 2011
    I was promoted to a role reporting to the Vice President for a company with 66,000 employees in a rapidly evolving environment as distribution channels were merged, impacting 10,000+ sales representative. I liaised with senior management as communications conduit to the sales teams and sales leadership. Leveraged broad knowledge of communications, rewards, recognition, compensation programs, sales support and human resources to elevate performance in a team leadership role.I built a highly effective 6-member sales incentive, rewards and communications team from the ground up, including recruiting and training, while managing a $14M budget. I also developed and delivered 9 annual incentive conferences in 6 months, facilitating networking between CEO, business leaders, and top-producing salespeople while presenting professional development and rewards programs.
  • Metlife
    Recognition Specialist
    Metlife 1994 - 2002
    I was recruited by the Vice President to promote and deliver education/recognition programs for sales managers and sales representatives in a newly created position reporting to the Assistant Vice President. Selected based on reputation as a top performer combined with comprehensive understanding of the industry combined with sales support expertise. I delivered, unified, consistent messaging and branding across sales distribution channels.In this role, I drove sales results and elevated performance across a team of 10,000 sales representatives and sales leaders by implementing incentive plans to change behavior, improve results and recognize top performers. I increased participation in industry programs 10%, partnering with associations on marketing strategies. I also accelerated delivery on industry award certifications 50% while reducing need for temporary employees during peak period.My foundational experience as client services specialist in the financial services sector included diverse sales support and administrative duties.

Janice S. Skills

Leadership Interpersonal Skill Sharepoint Business Relationship Management People Management Webcasting Insurance Client Services And Resolution Sales Manage Client Relationships Event Planning Vendor Relations Customer Satisfaction Client Services Relationship Management Communication Corporate Communications Negotiation Vendor Management Team Leadership Human Resources Policies And Procedures Strategic Planning Easysign Financial Services Life Insurance Teleconferencing Team Process Management Program Management Internal Communications Marketing Event Marketing Strategy Event Management Change Management Training Employee Training Team Development Onboarding Project Planning Business Process Improvement Budgets Management Project Management Coaching Rewards And Recognition Marketing Communications Corporate Events Problem Solving Retirement Crm

Janice S. Education Details

Frequently Asked Questions about Janice S.

What company does Janice S. work for?

Janice S. works for Allstate

What is Janice S.'s role at the current company?

Janice S.'s current role is Employee Engagement | Candidate Experience | Process Improvement | Change Enthusiast | Chaos Tamer.

What schools did Janice S. attend?

Janice S. attended Kean University, Thomas Edison State University.

What skills is Janice S. known for?

Janice S. has skills like Leadership, Interpersonal Skill, Sharepoint, Business Relationship Management, People Management, Webcasting, Insurance, Client Services And Resolution, Sales, Manage Client Relationships, Event Planning, Vendor Relations.

Who are Janice S.'s colleagues?

Janice S.'s colleagues are Josiah Varghese, Mba, Michele Burrell, Cpcu, Aic, Leniel E., Pat Boyle, Arrington Smith, Kelly Lafleur, Cristin Calvi.

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