Janice Waterworth Email & Phone Number

United States

Plano, Tx, Us

● Provide application support and troubleshooting/problem solving to internal and external customers.● Troubleshooting OpCenter and Camstar CEP/SemiSuite problems, find solutions, workarounds, and communicate solutions to customers.● Review Camstar Portal and Transactions logs created by .Net, changing the log levels to identify issues running in the application.● Document and report software defects to our escalation and sustaining teams. Deploy field fixes and workarounds.● Create knowledge base articles for customer and internal use.● Assist customers in deploying Siemens PLM’s software● Track and update customer issues using Siemens PLM’s processes and tracking tools● Provide database support to customers using Camstar ODS (MSSQL - Oracle), provide data analysis, analyze queries and debug connectivity issues.● Develop, deploy and produce technical webinars for customer base.

Plano, Tx, Us

All aspects of customer support for semiconductor database management and data analysis. Includes debugging, continuous improvement, database support, custom scripting, data analysis, defect management, resolution and reporting. Tools include SQL, Perl, C, Python, GTS, Jira

Wilsonville, Or, Us

● Provide application support to customers in all aspects of semiconductor test data analytics including data collection, analysis, presentation, and storage.● Lead engineer for one of the most difficult, high maintenance customers. ● Enable customers to use their data to improve quality, yield, and scalability as well as reduce risk.● Write custom scripts using Perl, C, and Python to customize data flow from collection, analysis, presentation and storage. ● Query constructed database using SQL to provide high quality feedback of semiconductor test data allowing the customer to make informed decisions about yield, quality, test coverage and areas for improvement.● Analyze customers’ requests, reporting product defects and improvements discovered during the technical support process. ● Responded to critical alerts during 24/7 as part of on-call weekly rotation.● Support Documentation – author and review articles for Quantix Products Knowledge Base. Keeping the information up-to-date based on the product latest releases.● Reviews product and marketing documentation, defect and enhancement requests, and assist with product quality assurance.● Product implementation including, configuring Windows and Linux servers, installing Quantix License Utility (Flexera- Windows, Lmgrd - Linux), configuring Firewall to allow incoming/outgoing traffic to required ports, installing and configuring MariaDB, MySQL for initial data upload, and implementing custom dashboards.● Trained customers via Webex sessions about Quantix’s applications.● Mentored 4 Harvey Mudd College computer science students for their senior project. Resulted in a new algorithm for diagnosing failure in semiconductor manufacturing. Patent has been filed.

Cave Creek, Arizona, Us

We provide energy audits, air quality testing and improvements and retrofits for residential properties. ● Co-founded a small business that provides energy and air quality improvements to residential customers. Grew business from $0 to over $1M in sales per year.● Manage office of 8 people, projects, financials, and equipment to drive and support business.● Organize and oversee tradeshows, home shows and charity drives.● Network with thousands of people regarding energy auditing, energy improvements, and improved indoor air quality.● Develop and retain business by liaising with industry leaders and other professionals.● Received Energy Star Contractor of the Year in 2016, 2017 and 2018. The first company in the Southwest to receive the honor from the U.S. Department of Energy.

Chandler, Az, Us

 Managed engineers in India. Directed activities to develop testing strategies and methodologies for all stages of production and qualification including electrical characteristics and silicon behavior at all extremes of silicon specifications. RTL, Gate Level, and Final Silicon debug of new and existing dsPIC devices. I am the pivotal interface person with product, test, applications and other design engineers to solve issues in dsPIC devices and testing practices. I have discovered, defined and suggested work-arounds for silicon errata. I wrote and supported assembly level testing in simulation and in the lab.  Developed and tested modules including PWM and I2C. Created Design Implementation Plan, created simulation test bench, designed modules using Verilog and System Verilog. SKILLS: Assembly Coding, test practices, full practical bench work skills including use of logic analyzers, oscilloscopes, power supplies and development tools. Verilog/System Verilog Coding and Debug, RTL simulation using VSIM, Debussy waveform viewer. Technical writing.

Chicago, Illinois, Us

 Technical Marketing and Problem Resolution Support for Motorola’s DSP56800 and DSP56800E distribution customers. Supported, forecasted, and achieved multimillion dollar revenue generation and service objectives for customer account base. I drove the product introduction, support and pricing for the largest initial distribution account. This included negotiating package pricing of Motorola’s analog products. Developed collateral agreements and strategies for new product launches, including the DSP56F800 seminar series. Generated and delivered technical presentations to Sales Teams, Application Engineers and Customers. Travel domestically. SKILLS: Business analysis, planning, project management, relationship development, organizational behavior management, professional presentation generation, results positioning, strategy formulation, negotiating. Software tools include Seibel and WACCIMS.

Chicago, Illinois, Us

Designed cells, debugged new library technology

Austin, Texas, Us

 Designed and supported verification tests for the Motorola DSP56800 and DSP56800E processors. Directed engineering team members in producing software testing environments and software module coding. Created and supported the simulation and testing environment for the DSP design group. Designed and implemented test programs to ensure conformity of products with customer requirements, this includes testing in simulation as well as in engineering labs. Developed debug boards for test.  SKILLS: Complex problem solving, highly analytical and technical understanding of complex designs. Familiar with many engineering software programs including Cadence, Synopsys, VSIM, and Debussy and software languages including assembly and C.

Mse, Dsp

Bsee, Electrical Engineering

Education record

Education record