- Planning and implementation of business development- Mainting cooperation with existing customers- Actively seek business opportunities and attracting new customers- Conducting business meetings, negotiating commercial terms and maintenance business standards- creating written offers for currect and prospective customers- Expedites the resolution of customer problems and complaints- Market analysis and monitoring competition- weekly reporting

- Managing and coordinating a team of people responsible for processing foreign VAT recovery- Responsible for recruitment of new employees and their complete training- Creation of new databases and internal processes for VAT department- Prompt analysis and problem solving- Communication with external suppliers and quotation analysis - credit manager support at resolving claims and identify payments- analysis and work effectiveness control for department employees- Communication with the tax authorities of the Czech and Slovak Republic- Communication with clients and complete customer care- Back-office support to Salesman

- sale services over the phone, acquisition of new customer- implementation of satisfaction surveys, thematic surveys

- Telephone loan products offer to existing customers- Loan contracts sales and credit insurance by telephone or in person in the office- Maintaining a complete portfolio of customers- Debit collection