Janie Cole Email and Phone Number
Janie Cole work email
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Janie Cole personal email
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Janie Cole is a Contract Technical Writer at TimelyText, Inc.. She possess expertise in training, telecommunications, project management, technical writing, leadership and 17 more skills. Colleagues describe her as "I found Janie to be resourceful and though-provoking on the several projects in which we worked from the late '90s through 2010. She is detail-oriented and works diligently until the job or project is complete. In addition to teaching the quality technical courses that Janie produced, I had the pleasure of partnering with Janie to devise learning instruments to measure the success of a critical Tier 3 course in Voice over IP. Janie wrote and presented our project outcome to… Show more" and "Janie is a committed, diligent worker with a demonstrated desire for continuous personal development. She digs deep to find better ways to perform her role, keeping the customer needs and the business needs clearly in sight. Janie is self-managing and works with the highest integrity."
Timelytext, Inc.
View- Employees:
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Senior Technical Writer (Contractor)Timelytext, Inc. May 2019 - PresentRaleigh-Durham, North Carolina AreaCreate and update customer user guides, standard operating procedures (SOP), and other technical documents for variety of companies including banking, HR, pharmaceutical, energy services, legal, high tech manufacturing, and more.Comment from a recent client- "It was great to hear (again) from my manager that he hears from multiple sources great things about the quality of your work, your responsiveness, and your great attitude, Janie!!! We all thank you for everything you have done for us."
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Technical Writer (Contractor Through Smartlink)American Tower Oct 2018 - Apr 2019Cary, North Carolina, United StatesPrepare standard operating procedures, work-flow Visio charts, and other business and operational documentation for Managed Networks division of American Tower. Work with subject matter experts and business owners to document and update procedures and work instructions. -
Technical WriterTimelytext, Inc. Apr 2018 - Oct 2018Raleigh-Durham, North Carolina AreaPrepare standard operating procedures and other business and operational documentation for a major commercial printing company. Work with subject matter experts and business owners to document and update procedures and work instructions.
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Technical Writer (Contractor)Electrical Equipment Company (Eeco) Jul 2017 - May 2018Raleigh-Durham, North Carolina AreaPrepare and assist with development of Standard Operating Procedures (SOP) for EECO – Electrical Equipment Company. Report to CIO and VP of Operations while working with all aspects of the company. Projects include Cybersecurity Policy, Emergency Response and Business Recovery Plan, and HR and Operations SOPs. -
Technical Writer (Contractor Through Timelytext)Brady Aug 2016 - Jun 2017Raleigh, North Carolina, United StatesProvide engineering consultation and writing services for Energy Services reports and documents including request for proposal (RFP) responses, customer contracts, and Measurement and Verification (M&V) reports. -
Technical WriterViavi Solutions Jan 2013 - Aug 2016Rtp, NcWork with hardware and Agile software development teams to create, manage, edit, update, and release customer documentation. Work collaboratively with Solution Architects, Design Managers, and Subject Matter Experts to coordinate input from five design teams to produce end-to-end product documentation. -
Technical Training Professional (Contractor)Timelytext Jun 2012 - Jan 2013Deliver six different two-hour webinar style training sessions designed to improve quality of software development process for global corporation. Research, develop, and update training materials as required
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Technical Documentation ConsultantIndependant Consultant (Self Employed) Mar 2012 - Jun 2012Raleigh-Durham, North Carolina AreaOrganize and update Operations Manual for high-rise executive office building in downtown Raleigh, NC. Document support and maintenance procedures for HVAC, fire alarm, electrical, mechanical, and domestic water systems. -
Senior Instructional DesignerAudiocodes Jun 2010 - Jan 2012Research Triangle Park, NcKey contributor in North American Technical Training group, responsible for updating and developing technical training courses for complete line of AudioCodes MediaPack and Digital Gateway products. Extensive project management responsibilities for training logistics and customer service activities. -
Sr Training DeveloperNortel May 1995 - May 2010Research Triangle Park, NcWork with Project Managers and Account Managers to develop custom training per customer requirements.Develop multimedia technical training programs for global external/internal customer base, including leader led and web-based instructional courses.Provide global support to users of web-delivery training tool.Improve customer service through follow up with customers and instructors. Collaborate with project team on development of global and customized training projects.Act as mentor to less experienced team members. -
Customer EngineerNortel Networks Feb 1988 - May 1995Responsible for maintenance and accuracy of Customer Office Record database. Responsible for managing field updates of design changes for DMS-100 equipment.
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Project Manager - New Product IntroductionNorthern Telecom (Now Nortel) Nov 1986 - Nov 1988Identify and track all project deliverables and required activities and processes to ensure all appropriate product launch and support structures were in place.
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Sr Quality EngineerNorthern Telecom (Now Nortel) Apr 1985 - Nov 1986Lead engineer responsible for quality in mechanical assembly of telecommunications equipment. Responsible for visual, mechanical, and electrical quality of multiple unit designs produced at the plant. Participated in Scrap Team with focus on quality and cost savings. Frequently represented Creedmoor Facility in RTP sitewide meetings. Also headed up first United Way drive at the plant to exceed revenue target.
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Outside Plant EngineerBellsouth Jan 1981 - Apr 1985Proactively responsible for planning and design of outside plant facilities in a large section of downtown Raleigh, NC including NCSU campus, NC State Fairgrounds, NC Central Prison, Glenwood Avenue corridor from Morgan Street to the Five Points area and all sections connecting these areas.
Janie Cole Skills
Janie Cole Education Details
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Civil Engineering -
East Gaston High School, Mount Holly, NcGraduated With Honors
Frequently Asked Questions about Janie Cole
What company does Janie Cole work for?
Janie Cole works for Timelytext, Inc.
What is Janie Cole's role at the current company?
Janie Cole's current role is Contract Technical Writer.
What is Janie Cole's email address?
Janie Cole's email address is ja****@****ail.com
What schools did Janie Cole attend?
Janie Cole attended North Carolina State University, East Gaston High School, Mount Holly, Nc.
What are some of Janie Cole's interests?
Janie Cole has interest in Science And Technology, Education, Arts And Culture, Health.
What skills is Janie Cole known for?
Janie Cole has skills like Training, Telecommunications, Project Management, Technical Writing, Leadership, Program Management, Technical Documentation, Project Planning, Management, Technical Training, Microsoft Office, Instructional Design.
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Janie Cole
Commissioner, Bureau For Family Assistance, West Virginia Department Of Human ServicesCharleston, Wv -
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