• Worked on primary Windows communications platform using C# and WPF.• Developed wireframes and icon designs for windows communications app iOS partner application.• Successfully implemented new features for meetings app.• Debugged and resolved application-related issues.• Provided technical support to internal users.• Performed code reviews and revisions.• Conducted unit testing on both mobile and desktop products.

• Developed and implemented new software and features using .Net and C#. • Collaborated with internal teams and clients to troubleshoot and debug software issues, ensuring a high level of functionality and performance.• Participated in code reviews and contributed to the design and architecture of new software projects.• Created troubleshooting documentation and its implementation in case of app failures for end-users.

Queens Kings Hatmen is a 360 multimedia entertainment company.Our ventures include the following:* Janifer - promotion of the recording artist, Janifer* On The Felt - a blogzine focused the casino games dealer point of view and is a go-to place for information on upcoming charity casino/poker events in the NE coast.* TheMassINvasion.com (Are You IN?) - a blogzine and upcoming podcast and videocast with podcaster extraordinaire from "Pop Tech Jam" and "Robles & Rosado", Pedro Rafael Rosado.

The following responsibilities were on behalf of the following PSAV external event execution groups:- Boston, MA- New York, NY- Philadelphia, PA- Washington, DC- Atlanta, GA- Central Florida- South Florida• Supported seven teams in six states in respect to billing, procurement, insurance, internal and external customer service.• Provided technical assistance to resolve system, logistics, and billing issues by investigating and troubleshooting errors.• Managed and maintained hardware and software systems by conducting routine updates and repairs.• Coordinated communication between internal teams and external vendors to ensure smooth operations.• Developed and implemented process improvements to increase efficiency in system operations.• Saved my location over $3.5 million dollars in incorrect changes, mismanaged accounts, and late fees my first year and $1.5 million the following year.

PSAV (now Encore) is the largest event company in the US, supporting over 1500 hotels/resorts, 1000 convention centers, and sports/event arenas all over the globe.• I oversaw the finances and upkeep of the largest revenue-generating branch in the organization, a 71,315 square foot facility that houses 134 staff members and over 300 guests and training staff, yearly.• Managed and maintained hardware and software systems by conducting routine updates and repairs.• Focused on operations and the monitoring of day-to-day expenditures and procurement for repair, facility maintenance, and expendable items. • Responsible for overseeing sub-rental payments for all Central Florida branch's supported events.• Developed and implemented process improvements to increase efficiency in system operations.• Saved the location over $3.5 million dollars in incorrect changes, mismanaged accounts, and late fees my first year and $1.5 million the following year.

Final Position - Office Manager and Senior Executive Assistant toJermaine Stahl Hall, Vice President and Managing Editor, BET DigitalMaureen Carter, Vice President, User Experience and Design, BET DigitalIn charge of all departmental supply orders.Returns and acquisitions of materials for digital shoots.Prior position - Digital Ad Analyst, Digital Ad Ops, BET Digital• Provided administrative support to the Managing Editor and VP, including managing calendars, scheduling appointments, and handling correspondence.• Developed and maintained reports, databases, and presentations to track and analyze digital ad campaign performance.• Coordinated communication and follow-up on action items between internal teams and external partners, ensuring timely project completion.• Assisted in organizing and preparing materials for meetings, including creating agendas and documenting meeting minutes.• Actively participated in Environmental, Health & Safety responsibilities by adhering to established policies and procedures.• Performed other administrative duties as assigned, contributing to the overall efficiency of the department.Starting Position - Web Support/R&D App TesterExecutive Assistant toMonique Ware, VP of Digital Marketing - Shows and Web OriginalsLisa Gelobter, Chief Digital Officer• Supported the VP with administrative tasks, including calendar management, travel arrangements, and email correspondence.• Developed and maintained documentation for digital initiatives, ensuring accurate and up-to-date information.• Coordinated communication between internal teams and external vendors, facilitating smooth operations.• Created and maintained spreadsheets and databases to monitor website performance and user data.• Actively participated in Environmental, Health & Safety responsibilities by following established policies and procedures.• Performed other administrative duties as needed to support the VP and the department’s goals.

A non-profit arts initiative associated with NY Live Arts, Actors InC (Actors In Christ) offers free workshops for actors in New York City.As Head of Online Media for Actors InC, I implemented YouTube, UStream, and SoundCloud on their website, Facebook, and Twitter pages, making their web content more robust. We featured live-streaming events viewed by Actors InC members in other countries. Due to the content upgrade I implemented, Actors InC has seen a 26% increase in their facebook interaction within the first 6 months, and a boost in website readership of close to 30%.

• Provided comprehensive administrative support, including managing executive calendars, scheduling appointments, and handling correspondence.• Developed and maintained reports, databases, and presentations to track digital marketing campaign performance.• Coordinated travel arrangements and prepared detailed itineraries for executives.• Screened, prioritized, and directed incoming calls and mail, taking appropriate actions as necessary.• Organized and prepared materials for meetings, including agendas and documentation of meeting minutes.• Collaborated with cross-functional teams to ensure alignment on business goals and priorities.• Actively participated in Environmental, Health & Safety responsibilities by adhering to established policies and procedures.• Performed other administrative duties as assigned to support the department’s objectives and maintain office efficiency.

* Assistant stage manager for the performance stage of Queens Pride.* Lead teams of 6-10 during live performances.* Oversaw performers, managed performance slots, and media.* Managed stage area and backstage area for set up and break down of performances.

Held positions as the following:* Vevo – Assistant to CFO, Alan Price, & Rebecca Sebber, Senior Manager, Global Finance* Rodale Press – Assistant to Office Manager* Brownstein PR - Assistant to CEO* Whitney Museum of Art – Human Resource Assistant* Law Office of Susan Scheid – Assistant to President

Freelance beauty writer for one of the former top 20 beauty/fashion sites online.http://bettyconfidential.com/ar/ld/a/8-Acne-Treatments-That-Work.htmlhttp://bettyconfidential.com/ar/ld/a/Falls-Hottest-Bags.html

• Manage switchboard for a company of over 1100 staff members.• Greeting all guests, freelancers, and visiting staff members (800+/mo).• Posting notices and taking down notices of office wide events in all common areas (7 floors, 3 locations each floor).• Schedule all conference rooms and guest offices.• Log in all building maintenance requests into monthly reports.• Maintain office pass reports and security key lists. • Code and process all incoming invoices to be paid.• Send out payroll for freelance staff.• Acting as a liaison between vendors, security staff, porters, and in house staff for office manager.• Created Excel smart sheets for all in-house reports.• Acted as interim office manager when office manager was on vacation

• Kept track of and process all bi-weekly attendance sheets.• Creating archival list of all terminated employees dating back to 1965.• Putting together introductory packets for new hires.• Tracked sick, vacation, and floating holidays for all employees.• Completed in-house information for new hires to be sent to the IRS.• Worked with confidential material including social security and benefits information, salary, raises, and emergency contact information.• General filing, creating new hire packets, and typing duties.• Contacted references to validate employment information of new hires.• Reviewed resumes and transcripts of potential new hires and interns.• Checking all security and maintenance certifications were current.

• Scanning, documenting, filing, and mailing of all audit and billing notes.• Typing and revising all legal documents, meeting notes, and call notes.• Responsible for updating all new files, records, archiving, office protocols, schedules, and contact lists.• Proper handling and documentation of file destruction.• Ordering of all office supplies.• Maintaining all office hardware and software, troubleshooting, and arranging services when needed.• Responsible for massive archiving of all confidential files and shipment to new storage facility.

New media division.Converting the Warlock Records catalog from physical into digital format. Assisted with the setting of clearances and copyright for re-issue.

• Processed all incoming mail and returns• Created event document used in the Atlanta, San Francisco, and Los Angeles expos.• Created subsequent documents used in the processing of orders and returns of all attendees from the above mentioned expos.• Controlled the master documents and the daily update of all said information.• Maintained all in-house products.• Supervised morning temp staff and delegated their projects.

• Responsible for the hiring of all employees.• Responsible for all company orders including office supplies.• Negotiated rates with vendors.• Maintaining the office including dealing with building management, cleaning staff, shipping and receiving, MIS, and secretarial staff.• Maintained attendance records for all time clocked staff.• Assist with website development.

* Provided research assistance for Archive clients, i.e. independent producers, Sony BMG employees, and outside publishing researchers and authors.* Assisted in researching of product and/or production information for legal, copyright, and royalty departments.* Entered secure information on products into the Global Archive System necessary for clearances, couplings, and licenses.