Business Analyst
Current• Analytical support for planning, performance management and policy development, contributing to internal strategic initiatives, such as business planning, developing and delivering key performance management projects to support performance improvements of the service• Enhanced the service's capacity to improve performance outcomes for children and young people by utilising performance management methods and analytical tools to measure success against priorities and benchmarks, applying statistical calculations to show trends and comparatives in underlying data• Improved business performance by utilising advanced SQL programming to develop complex queries &scripting skills to create crystal reporting templates improving the quality and delivery of information, supporting management with the design and interpretation of their MI requirements in order to obtain better business intelligence to support decision making accountable for the development and distribution of Excel-based dashboard spreadsheets to assess the state of business and key activities, adding value to support decision making accountable for the development and distribution of Excel-based dashboard spreadsheets to assess the state of business and key activities, adding value to support decision making by taking advantaged of advanced functionality such as Pivot-tables to manipulate large amounts of data and drilling-down into specific criteria• Presenting information in a clear and concise manner through the use of MS PowerPoint and applying data visualisation capabilities and formatting of MS Excel such as tables, charts and graphs to show segmentation analysis, percentages changes, comparative trends, What-If analysis, scenario modeling• Improving existing MIS processes through the introduction of a MS Access solution to organise data efficiently and also created reports for effective presentation of data, leading to increased productivity for team members