Regional Manager
CurrentManagement of 150 people - Developing, monitoring, and generating engagement to ensure the results of the Regional Office;Developing, executing, managing, and implementing the entire Regional Office strategy, covering the following dimensions: Budget/Financial Forecasting and Execution; Human Resources; Assets; Support and final processes and tools, and Indicators;Defining the investment plan and monitoring its execution;Collaborating with actions aimed at positioning, reputation, and attracting new customers;Identifying opportunities for generating revenue and ensuring quality, delivery effectiveness, and loyalty;Main achievements:Reducing the number of hours of classes/students at Senai by 58%; / Increasing the NPS by 30%;Training the local team for prospecting and sales / Increasing the number of students by 30%Adapting the unit's processes, team, and Communication: integrated publication calendar, media standards, performance, organic;Significant increase in revenue in 2023/2024.