• Develop market penetration strategies and product/service branding.• Up-sell technology solutions that are aligned with clients’ strategic objectives.• Work with various business units of client organizations for technology solutions.• Provide white glove customer service to clients with working solutions.• Collaborate with Director of Operations on various projects, as well as building services, organization of office space and maintenance of supplies.• Manage an account base of 600+ with a focus on earning and retaining long-term loyalty.

• Marketed long-term care/post-hospital discharge to hospitals in Westchester, Rockland, Bronx, and Manhattan.• Functioned as a solutions seller, providing solutions by aligning services with producer goals including Best Practices, healthcare excellence and a positive patient experience.• Built close working partnerships with physicians, Discharge Planners and Case Managers.• Served as liaison between hospitals and nursing homes to facilitate a smooth and patient-centered transition.• Consistently exceeded monthly and quarterly goals.

• Developed lead generation, market penetration and physician referral strategies including health fairs and speaker dinners/lunches.• Managed and maintained relationships with 150 physician practices.• Effectively promoted cutting-edge MRI, CAT Scan and Mammography technology.• Spearheaded the launch of major initiatives including new connect web portal, lung cancer screenings, maternal fetal medicine center, men’s health campaign, and orthopedic campaign.• Launched new technology in mammography with a 75% conversion rate.• Installed a web portal for approximately 75 practices and trained physicians and staff.• Served as a consultative seller to maximize value to clients.• Served as an ambassador of the company, living its values and contributing to its brand and image.

• Planned and coordinated first CME conference in first year tenure, increasing to fifteen CME conferences by third-year tenure.• Created CME Department charged with effectively achieving state and government hospital accreditation, resulting in development of an entire CME team.• Conferences included Cardiology, Orthopedics, Neurosurgery, and Cardiothoracic Surgery.• Directed day-to-day administrative operations of CME conferences to include budget and variance reconciliation, attendance and credit hour tracking, speaker coordination, timely invoice payments to speakers and vendors, travel logistics, materials dissemination, and CME compliance during facility or regional office utilization.• Developed agendas, evaluation matrixes and certificates for CME approved program and completed all CME conference applications.• Collaborated with Vice Presidents, Department Chiefs and administration in defining and selecting educational requirements of specialty physician groups and developed annual ongoing schedules.

• Improved patient and physician hospital usage through direct sales calls to physicians within service area.• Cultivated exceptional long-term relationships with physicians and hospital users.• Communicated e-commendations to Administrator concerning procedures and facility changes that would contribute to improved facility utilization.• Liaised with physicians and administration to envision and reorganize facility operations that exceeded physician requirements and needs including introduction to new equipment that effectively provided enhanced patient care and treatment options.• Promoted to centralized scheduling.