Retail Store Offering Home Décor, Fashion Apparel, and Design Services; Responsible for managing a staff of 3 retail associates, creating monthly work schedule, and handling any employee issues.Handled purchasing of product from vendors, entering items into inventory, and pricing.Heavy emphasis on merchandizing, developing eye catching window displays using various props and manequins.Consistently drove sales numbers by offering clients exceptional service in person as well as heavy… Show more Retail Store Offering Home Décor, Fashion Apparel, and Design Services; Responsible for managing a staff of 3 retail associates, creating monthly work schedule, and handling any employee issues.Handled purchasing of product from vendors, entering items into inventory, and pricing.Heavy emphasis on merchandizing, developing eye catching window displays using various props and manequins.Consistently drove sales numbers by offering clients exceptional service in person as well as heavy social media marketing.Handled transactions on cash register, as well as shipping and receiving products. Show less

Integrated Managed Care Provider; Responsible for incresasing customer satisfaction and retention by providing members with accurate, consistent, and meaningful information and prepare them to fully utilize and maximize their benefits.Provide excellent customer service supported by above average quality assurance scores.Able to identify and communicate with related departments in order to utilize their processes to rectify member issues.Acted as member advocate using all tools and… Show more Integrated Managed Care Provider; Responsible for incresasing customer satisfaction and retention by providing members with accurate, consistent, and meaningful information and prepare them to fully utilize and maximize their benefits.Provide excellent customer service supported by above average quality assurance scores.Able to identify and communicate with related departments in order to utilize their processes to rectify member issues.Acted as member advocate using all tools and resources available to increase member satisfaction and retention.Remained knowledgeable of Medicare / Medi-cal guidelines and requirements. Show less

Cosmotology program-Hair, skin and nails

First Aid and CPRPhysical and Response Training (P.A.R.T.)The Essentials of Communicating with Diplomacy and ProfessionalismCompleted the Los Angeles County Immersion Program for the Village Integrated Service AgencyCompetent in Microsoft Office Suite, Internet, Apple, and various social media applications.*Professional and Personal References available upon request3

Managed a base of over 40 accounts ranging in monthly revenue from $3000 to $100000 each.Utilized knowledge of vendor lines and strategic programs to capture hardware and software business from competition.Identified market share opportunities and developed a plan to capture future business.Provided product information and technical support to clients and end users.

Supported senior sales representative with maintenance on customer base.Provided pricing and availability for product line, facilitated tracking for all FedEx and UPS orders.Awarded Merit Award for placing in the top 5% of company's performance review scores.

Color Specialist, highlights, cuts, Updo's/Formal hair

Specialist in color correction, as well as all styles of hair design, with focus on 100% customer satisfaction.Member of team that attained the coveted Inland Empire Hotlist “Best Salon in the Inland Empire” every year of my employment.Ranked in the top 200 salons in North America by Salon Today Magazine

Full Service Salon and SpaHairstylistHeavy emphasis on color correction as well as various styles of hair design.Worked with extensions, and fashion work for weddings and runway modeling.

Responsible for collecting and maintaining statistics for the Santa Barbara AB2034 Mental Health Program.Prepared monthly data reports for the county and state regarding the mentally ill homeless population.Processed and maintained patient medical records.Developed in-service programs pertaining to medical records maintenance techniques and policies.

Adult Mental Health Provider of Integrated Treatment, Rehabilitation, and Support

Provided intensive case management to the persistently mentally ill, homeless population, including medication management and goal setting.Initiated and assisted clients through Section 8 Housing and Social Security process.Taught independent living skills, including effective social and interpersonal communication.Prepared daily reports regarding client interaction, doctors notes, and medication changes.

Developed and managed a territory with over $1 Million in annual revenue by identifying business prospects while increasing growth with existing accounts.Identified project applications, provided materials and technical support to clients and end users.Provided pricing and availability to manufacturers purchasing fiber optic and copper lines.Managed corporate rental equipment program, coordinating daily schedule and maintenance.

Assisted in development and implementation of company internship program focusing on recruiting students at university career fairs.Coordinated all travel arrangements for college students and company recruiters.Managed all administrative duties within the department including annual budget.

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