Janine Bajnauth Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Canada

• Built and cultivated long-term quality relationships with over 400 clients and 150+ accounts by addressing needs and providing superior customer service.• Collaborated with and built cross-functional relationships to structure and execute operational and strategic initiatives.• Served as primary point of contact for clients liaising between HQ and end consumers providing insight into inventory levels, key selling features, competitive marketing intel and revenue drivers.

Markham, Ontario

• Supervised and facilitated talent development of 40 staff members including assistant managers, enabling them to improve skills, achieve daily objectives, and attain career advancement.• Recruited, interviewed, and hired 25+ staff members who brought talent, enthusiasm and experience to skilled team of sales associates.• Coach and develop a team of individuals in the latest technology and sales techniques white teaching the value of outstanding customer service.Merchandised our store based on specific planograms, also merchandised accessory walls for maximum effectiveness.• Workforce management and capacity forecasting on weekly basis utilizing DayForce.Ensure employees exceed monthly sales targets as both a team and individually.

Scarborough, Ontario

Process sales transactions for customers at POS terminals.Find merchandise that appeals to customers specific music interests.Keep up with current trends in social media, music and fashion.Assisted in merchandising our store and start up locations across the GTA.

Scarborough, Ontario

Supervised customers during game play.Co-ordinated birthday parties, booking food and entertainment, and ensuring parties went according to plan.Handled cash deposits and till floats daily.Created activity schedule to entertain children in-between game play.

Pickering, Ontario

Provide customers with information about cell phones, plans and accessories.Responsible for handling cash deposits and floats at the beginning and end of every shift.Handled confidential information regarding customers accounts.

Scarborough, Ontario

Provided information to customers about current, new and upcoming video games.Establish rapport with customers, learn their interests and provide gaming titles and consoles that suit their interests.

Scarborough, Ontario

Wrote and directed plays for kids aged 6-13. Designed a program for kids to learn about theatre and practice varying aspects of the dramatic arts.