Provided students with appropriate learning activities and experiences designed to help them fulfill their potential for intellectual, emotional, physical, and social growth. • Created lesson plans with team members according to district specifications.• Presented students with planned instruction, while continuously assessing student learning.• Established positive relationships with students, parents, colleagues, and administrators.

Carried out lesson plans designed by the permanent teacher.• Met with and instructed assigned classes, while maintaining order in the classroom setting.• Offered flexibility to office staff in accepting emergency assignments as needed.

Maintained server integrity and network connectivity for field office of global organization.• Downloaded and installed approved updates to network servers, as well as end user machines.• Installed Room Alert environmental monitoring systems to maintain server environment control.• Configured user accounts in Active Directory and Exchange server, and migrated accounts into Office365.• Trained new employees on network access and usage of company systems.

Led and directed team members, including third party providers, dedicated to maintaining, supporting, troubleshooting and administering network and voice environments.• Managed $600,000 budget with $90,000 surplus at year-end, realized by implementing cost-saving measures for equipment procurement while performing purchasing functions for multiple locations.• Composed and monitored SLA metrics to ensure timely resolution of incident tickets assigned to Infrastructure and End User Support teams.• Performed budget tracking, invoice processing and inventory forecasting to ensure year-end budget accuracy.• Solely managed equipment integration and deployment projects for all M&A’s (of up to $4.5B in value), one of which was the first ever acquisition of a public C-Corp by an upstream LLC, enabling team-members to concentrate on their normal workload.• Supervised teams for M&A, Intern and annual desktop refresh projects, and coordinated all resulting deployment efforts with remote office staff.• IT Inventory and Savings Strategy: Continually drove down costs while ensuring full hardware availability key to rapid integration processes. Identified inventory that could be repaired and repurposed that was initially earmarked for decommission. Negotiated equipment pricing with vendors and created standardization guidelines that decreased costs.• Environmental Responsibility: Coordinated and directed enterprise e-cycling efforts, resulting in the recycling of 14 tons of IT equipment between 2011 and 2015. Guaranteed the minimization of corporate liability by ensuring data was properly destroyed and assets were reused or recycled responsibly.

Resolved incident escalations and service interruptions relating to technical issues within an enterprise production environment by coordinating with the Infrastructure, PMO and End User Support teams and managers.• Coordinated installation and configuration of enterprise applications and equipment, and performed troubleshooting of connectivity issues.• Conducted Active Directory audits and performed Active Directory, SCCM and Computrace updates and maintenance, resulting in compliance with internal SOX controls.• Collaborated with management during upgrade of the company helpdesk solution, and assisted with the interface design in order to make it more user-friendly.

Managed all operating yearly budgets, monthly forecasts, and total cost of ownership models of network, voice and service desk to support best practice levels of service availability toward the end users.• Benchmarked, analyzed and made recommendations for the improviement and growth of the IT infrastructure to ensure a higher percentage of network uptime.• Compiled and presented recommendations for best use of capital investments for the next project year cycle, as it pertained to the infrastructure and desktop environments, including life-cycle replacements or upgrades, while maintaining room for network scalability.• Monitored network performance and utilization of resources to ensure minimized latency between networked locations.• Solely managed Server, Telecom, Surveillance, Back-ups and Desktops for multi-million dollar parent company and four child entities. • Implemented ShoreTel telecommunications systems, spanning over multiple locations in five cities, which provided a more stabilized telecommunication system for all parts of the company.• Configured, installed and administered Active Directory, Exchange, ShoreTel and Axis servers and equipment.• Installed cabling, patch panels, routers and switches in newly erected buildings, which eliminated the necessity for outsourced personnel.• Trained incoming support staff and coordinated multi-departmental teams for project completion. • Administered Windows Server environment, including Active Directory and Exchange Server.