Janir Thorndike Email & Phone Number

Denver, CO, US

• Digital marketing consultant
• Strategic client relationship management & stakeholder engagement
• Project Management – Website + CMS integrations and launch
• Post sale customer success, consult, engagement and new product upsell
• Revenue expansion and renewals
• Standardized process & project management: Website launches, CMS integrations, CSAT scoring

• Enterprise fintech saas payment platform providing digital B2C payment services
• Managed legal and travel payment programs totaling over $85 million.
• Cross functional collaboration with sales, development, and product teams to deliver strategies that enhanced service delivery and client satisfaction.

Denver, Colorado, United States

• Provider of marketing tech solutions for the retail shopping industry, including websites, CMS, CDP, loyalty, data, email/sms, APIs.
• Hired, led, managed and mentored 10-person client service team, supporting over 750 clients
• Cross functional collaboration across: Sales, Product, DevOps, & Design.
• 300% growth in client base and monthly recurring revenue (MRR), and positive monthly Net Recurring Revenue metrics
• Built customer success process and strategy for client scoring, NPS and CSAT KPIs
• Oversaw delivery and process for over 500 digital projects, ensuring timely delivery and customer Loyalty and retention. Player/coach role

Denver, Colorado, United States

Lead and mentor a client success team supporting clients, partners and end-users. Management of revenue, team, project delivery. Significant cross functional collaboration across: Sales, Marketing, AdOps, DevOps, Product & Design.

Greater Denver Area

• Integrate.com operates a performance based lead and ad marketplace that provides campaign distribution for display, performance and direct response/acquisition campaigns. Responsible for bringing new advertisers onto.
• Revenue generation, new customer acquisition, relationship management, sales, proposals
• Landing page and creative optimization, content marketing, inbound traffic and lead generation
• Online marketing campaigns - Lead generation & customer acquisition
• Display Advertising, retargeting, real-time-bidding, rich media, IAB ad units
• Mobile marketing, advertising and optimization, in-app, mobile downloads

Denver

• Formerly Thought Equity/T3/Wazee,, Veritone Licensing is an asset management, image and video and licensing solution.Wins: Consistently met or exceeded monthly and/or quarterly sales quotas. Generated $1.5 million in.
• High profile sales and account management in a results-based, deadline driven environment.
• Sales and pipeline reporting, short/medium sales cycles, average deal prices $1000 - $8000
• Rate and contract negotiation
• Cross-functional Collaboration - Marketing & Product

• eCollege.com, a Pearson company, builds and hosts online courses for K-12 through higher ed colleges and universities.Increased responsibility through multiple roles over 3.5 years. Project lead forlargest interactive.
• Project manager for online class multimedia units – creation and management of interactive multimedia and learning tools
• Played a key role in multimedia project leadership, significantly enhancing the learning experience through innovative digital solutions, contributing to successful IPO and later acquisition
• Customer service contract and helpdesk support for A/V department.

Bachelor Of Arts

Ms

Certificate Program

Education record