Janir Thorndike work email
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Janir Thorndike phone numbers
Accomplished Business Executive specializing in Customer Success, Client Service and SaaS solutions within the digital marketing and fintech sectors. Proven leader with a history of fostering enduring client relationships, spearheading transformative organizational development, and driving substantial revenue growth. Equipped with robust experience in implementing customer success strategies and optimizing user experience across various digital platforms.
Maximo
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Client PartnerMaximoDenver, Co, Us
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Client Partner - MarketingMaximo Llc Jul 2023 - PresentDigital marketing consultant • Strategic client relationship management & stakeholder engagement• Project Management – Website + CMS integrations and launch• Post sale customer success, consult, engagement and new product upsell • Revenue expansion and renewals• Standardized process & project management: Website launches, CMS integrations, CSAT scoring• Business development, SOW creation and management• Technical project delivery
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Sr. Director Of Client ServicesDigitalpay Aug 2022 - Jun 2023Enterprise fintech saas payment platform providing digital B2C payment services• Managed legal and travel payment programs totaling over $85 million.• Cross functional collaboration with sales, development, and product teams to deliver strategies that enhanced service delivery and client satisfaction. -
Sr. Director Of Client Services & DeliveryPlacewise Jul 2017 - Aug 2022Denver, Colorado, United StatesProvider of marketing tech solutions for the retail shopping industry, including websites, CMS, CDP, loyalty, data, email/sms, APIs.• Hired, led, managed and mentored 10-person client service team, supporting over 750 clients • Cross functional collaboration across: Sales, Product, DevOps, & Design. • 300% growth in client base and monthly recurring revenue (MRR), and positive monthly Net Recurring Revenue metrics • Built customer success process and strategy for client scoring, NPS and CSAT KPIs• Oversaw delivery and process for over 500 digital projects, ensuring timely delivery and customer Loyalty and retention. Player/coach role -
Director Of Client ServicesPlacewise Mar 2014 - Jun 2017Denver, Colorado, United StatesLead and mentor a client success team supporting clients, partners and end-users. Management of revenue, team, project delivery. Significant cross functional collaboration across: Sales, Marketing, AdOps, DevOps, Product & Design. -
Sr. Account ExecutiveIntegrate.Com Jun 2010 - Nov 2013Greater Denver AreaIntegrate.com operates a performance based lead and ad marketplace that provides campaign distribution for display, performance and direct response/acquisition campaigns. Responsible for bringing new advertisers onto the platform and managing those relationships.Wins: Successfully onboarded over 100 advertisers to the platform during my tenure. Facilitated 150+ lead generation and online acquisition campaigns with positive ROI across multiple marketing channels and industry verticals. Campaign revenue generation of $3MM+ in leads and conversions.• Revenue generation, new customer acquisition, relationship management, sales, proposals• Landing page and creative optimization, content marketing, inbound traffic and lead generation• Online marketing campaigns - Lead generation & customer acquisition • Display Advertising, retargeting, real-time-bidding, rich media, IAB ad units• Mobile marketing, advertising and optimization, in-app, mobile downloads• Marketing analytics, metrics, KPI, reporting• Affiliate Marketing, publisher media inventory• CRM: MS Dynamics, SugarCRM, Soffront• Tradeshows: AdTech, Affiliate Summit, Leadscon -
Senior Account ExecutiveVeritone Licensing Mar 2006 - Jun 2009DenverFormerly Thought Equity/T3/Wazee,, Veritone Licensing is an asset management, image and video and licensing solution.Wins: Consistently met or exceeded monthly and/or quarterly sales quotas. Generated $1.5 million in total sales over two-year period. Increased international business revenue by 350% over same period.• High profile sales and account management in a results-based, deadline driven environment.• Sales and pipeline reporting, short/medium sales cycles, average deal prices $1000 - $8000• Rate and contract negotiation• Cross-functional Collaboration - Marketing & Product -
Multimedia DeveloperPearson 2002 - 2004eCollege.com, a Pearson company, builds and hosts online courses for K-12 through higher ed colleges and universities.Increased responsibility through multiple roles over 3.5 years. Project lead forlargest interactive classroom build-out• Project manager for online class multimedia units – creation and management of interactive multimedia and learning tools • Played a key role in multimedia project leadership, significantly enhancing the learning experience through innovative digital solutions, contributing to successful IPO and later acquisition• Customer service contract and helpdesk support for A/V department.
Janir Thorndike Skills
Janir Thorndike Education Details
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Bachelor Of Arts -
Certificate Program -
The Foundation
Frequently Asked Questions about Janir Thorndike
What company does Janir Thorndike work for?
Janir Thorndike works for Maximo
What is Janir Thorndike's role at the current company?
Janir Thorndike's current role is Client Partner.
What is Janir Thorndike's email address?
Janir Thorndike's email address is ja****@****ise.com
What is Janir Thorndike's direct phone number?
Janir Thorndike's direct phone number is +130329*****
What schools did Janir Thorndike attend?
Janir Thorndike attended University Of Colorado At Boulder, Full Sail University, University Of Nicosia, The Foundation.
What skills is Janir Thorndike known for?
Janir Thorndike has skills like Lead Generation, Online Advertising, Email Marketing, Digital Marketing, Online Marketing, Mobile Marketing, Start Ups, Saas, Sales, Software Development, Sem, Ppc.
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