Janis Karklins Email & Phone Number

Leading KPMG Latvia Digital Transformation and CIO advisory consulting department - your partner in full service business integration projects.Key expertise:- Digital strategy and vision- IT transformation- Digital project acceleration- IT integration and optimization- Data, analytics and disruptive technology

Riga, Latvia

Leading Baltic region in CyberSecurity Center of Competence

Riga

BNI® is a global business networking and referral organization. Our members are entrepreneurs and professionals who assist each other to grow their businesses. We believe in Givers Gain® philosophy which is the underlying core value of BNI®. Every day there are thousands of BNI® meetings all over the world where business leaders gather to make new connections, build a strong network that fuels professional growth and exchange business referrals.

Latvia

Riga

- Representing Quest software products in Baltics- Identifying key partners in territory to drive incremental indirect revenue- Responsible for recruiting and educating new partners by providing sales and orientation training and continuous development of existing partners- Manage and close Quest indirect sales opportunities through partners by acting as a Direct Touch Account Manager- Identifying major projects within channel partners and co-ordinate activities through pre-sales, consulting etc to maximise our products & services content in the project

Latvia

- Expanding company's product reach and profit revenues.- Identification of new markets and attracting new clients. - Research of new business opportunities, identifying likely sales points, developing strategic plans and sales strategies, and undertaking presentations to and negotiations with prospective customers

- Advertising and selling products and services of the company to current and perspective customers.- Making action plans and schedules to discover certain goals and to make a list of necessary contacts.- Discovering sales prospects and contacting them with other accounts as assigned.- Conducting extensive field activities and to follow-up on potential clients.- Improving existing product knowledge and enhance product functionality by providing feedback from customers.- Developing innovative means of promoting the product.- Providing a user friendly customer service to both prospective and present clients.- Establishing client relationships and resolve concerns.- Communication with product vendors, ensuring best prices and delivery terms.- Guiding and managing company employees to achieve the work required to sell out all the products

- Ensuring clients’ demands to be satisfied;- Conducting reviews on accounts on regular basis to evaluate clients’ demands and usage of account; determining types of services/products and prices/fees satisfying the clients’ needs as well as the organization’s objectives;- Conducting assessments of clients’ credibility and perform billing duties at their requests;- Conducting weekly review of promotional activities to enhance the motivation and identify development potential to maximize the profit of the organization and clients’ satisfaction;- Receiving and answering calls from the clients or client service units in relation to the clients’ requests or questions;- Answering the clients’ questions and ensuring their problems are resolved; conduct follow-up tasks;- Preparing and making reports on market analysis, competitor analysis and market trends;- Developing and maintaining a well-coordinated internal relationships with key decision makers within the organization;- Ensuring that clients know to use the services and provide assistance if necessary;

- Explaining to customers the different types of product options that are available, as well as the terms of those services.- Handling customer complaints and take appropriate action to resolve them.- Staying abreast of new types financial services and products to better meet customers' needs.- Working with clients to identify their financial goals and to find ways of reaching those goals.- Marketing bank products to individuals and firms, promoting bank services that may meet customers' needs.- Providing special services such as investment banking for clients with more specialized needs.- Implementing the new products, services and processes devised by head office;- Processing paperwork from sales, change of customer details, closure of accounts and so on;