Ja'Nister Herring, Csm Email & Phone Number

Charleston, South Carolina Metropolitan Area

• Successfully led the delivery of several software and applications that were integrated with an ERP within budget and ahead of schedule, meeting all project objectives and exceeding client expectations.• Led cross-functional teams of developers, testers, and designers to deliver complex software solutions, fostering a collaborative and high-performance work environment.• Developed and implemented a robust project management playbook, including project plans, timelines, and resource… Show more • Successfully led the delivery of several software and applications that were integrated with an ERP within budget and ahead of schedule, meeting all project objectives and exceeding client expectations.• Led cross-functional teams of developers, testers, and designers to deliver complex software solutions, fostering a collaborative and high-performance work environment.• Developed and implemented a robust project management playbook, including project plans, timelines, and resource allocation strategies, to ensure smooth project execution and minimize risks.• Implemented best practices for software quality assurance, including automated testing processes, code reviews, and continuous integration/continuous deployment (CI/CD) pipelines, resulting in higher software quality and reliability.• Implemented Agile methodologies such as Scrum or Kanban to improve project efficiency, collaboration, and adaptability, resulting in faster delivery cycles and higher customer satisfaction. Show less

InfoGov.com is an Information Governance, Risk, and Compliance research & advisory firm focused on reducing time, costs, and risks by collaboratively coordinating IT, Security, Privacy, Risk, Legal, Records/Data Governance to deliver Information Governance Research, Training, Reporting, and Coaching services through people, process, and technology.

United States

● Successfully led a software development project to integrate Sales Tax functionality across 15 operating companies’ ERP System, consolidating tax determination and calculation processes into a central Vertex SaaS platform. Through meticulous planning, collaboration with cross-functional teams, and adherence to project timelines, we seamlessly integrated the Vertex SaaS solution, enabling accurate and efficient sales tax calculations across all business units. As a result, we achieved improved… Show more ● Successfully led a software development project to integrate Sales Tax functionality across 15 operating companies’ ERP System, consolidating tax determination and calculation processes into a central Vertex SaaS platform. Through meticulous planning, collaboration with cross-functional teams, and adherence to project timelines, we seamlessly integrated the Vertex SaaS solution, enabling accurate and efficient sales tax calculations across all business units. As a result, we achieved improved compliance with tax regulations, streamlined tax reporting processes, and realized a 20% reduction in errors and discrepancies, enhancing operational efficiency and financial accuracy organization wide.● Successfully provided oversight for the implementation of the CMMC (Cybersecurity Maturity Model Certification) Project, ensuring compliance with regulatory requirements and safeguarding Controlled Unclassified Information (CUI) assets. Led cross-functional teams in developing and executing strategies to enhance cybersecurity measures, including implementing technical controls, conducting security assessments, and establishing security protocols for handling CUI. Through proactive risk management and collaboration with stakeholders, achieved CMMC certification for the organization, demonstrating a commitment to cybersecurity excellence and strengthening partnerships with government agencies and contractors. As a result, improved cybersecurity posture, reduced risk exposure, and enhanced trust and credibility with clients and partners. Show less

Charleston, South Carolina Area

● Successfully led the implementation of an updated e-commerce site platform, enhancing the user experience and driving significant business growth. By leveraging cutting-edge technologies and best practices, we seamlessly migrated the e-commerce site to a modern and scalable platform, improving site performance, responsiveness, and security. As a result, the company experienced a 20% increase in online sales, a 30% reduction in bounce rates, and a 50% improvement in customer satisfaction… Show more ● Successfully led the implementation of an updated e-commerce site platform, enhancing the user experience and driving significant business growth. By leveraging cutting-edge technologies and best practices, we seamlessly migrated the e-commerce site to a modern and scalable platform, improving site performance, responsiveness, and security. As a result, the company experienced a 20% increase in online sales, a 30% reduction in bounce rates, and a 50% improvement in customer satisfaction ratings, solidifying our position as a leader in the e-commerce industry.● Successfully managed the end-to-end Master Data Management (MDM) product data process, ensuring accurate and consistent product information across the eCommerce site. Led cross-functional teams in defining MDM strategies, data governance policies, and data quality standards to maintain integrity and reliability of product data. Implemented MDM tools and technologies to centralize product data management, streamline data workflows, and synchronize product information across systems. Collaborated with stakeholders to identify data requirements, mappings, and transformations to support eCommerce site functionality and user experience. Through effective data governance and process optimization, achieved improved data accuracy, completeness, and timeliness, enhancing customer trust and satisfaction. As a result, optimized product discovery, search relevancy, and merchandising capabilities, driving increased conversion rates and revenue growth for the eCommerce site.● Led people and teams to accomplish project goals through mentoring, guiding, and motivating.● Developed detailed project plans, including work breakdown structures, schedule creation, effort, and resource planning, and synthesizing of plans across multiple projects.● Built and managed relationships with business stakeholders at the corporate and operating company levels. Show less

Jacksonville, Florida Area

● Successfully led the development and implementation of a multi-platform smartphone application enabling carriers to seamlessly search for available loads and receive real-time status updates across iPhone, Android, and Windows platforms. This innovative solution streamlined the logistics process, improving efficiency and enhancing communication between carriers and stakeholders. As a result, carrier satisfaction increased by 20%, leading to a 30% reduction in load search times and a 30%… Show more ● Successfully led the development and implementation of a multi-platform smartphone application enabling carriers to seamlessly search for available loads and receive real-time status updates across iPhone, Android, and Windows platforms. This innovative solution streamlined the logistics process, improving efficiency and enhancing communication between carriers and stakeholders. As a result, carrier satisfaction increased by 20%, leading to a 30% reduction in load search times and a 30% increase in on-time deliveries.● Successfully implemented a comprehensive business intelligence report leveraging data from the data warehouse to analyze external revenue by agent type. This report provided valuable insights into fluctuations in external and net revenue, enabling the company to understand the impact of its existing agent base as well as the effects of new and terminated agents. By utilizing this report, the company was able to make informed decisions to optimize agent management strategies, resulting in a 20% increase in revenue retention and a 30% improvement in profitability.● Successfully led the implementation or migration of Landstar's data center to a new modern hosting site, ensuring minimal downtime and disruption to operations. By meticulously planning and executing the transition, we enhanced data center reliability, scalability, and security, positioning Landstar for future growth and innovation. As a result of this initiative, the company experienced improved system performance, increased data accessibility, and reduced infrastructure costs by $300,000 a year, ultimately driving operational efficiency and customer satisfaction. Show less

Jacksonville, Florida Area

• Successfully oversaw and managed Information Security and Critical Infrastructure Protection (CIP) projects within the Project Management Office, ensuring the organization's assets and critical systems were safeguarded against cyber threats and vulnerabilities. Through strategic planning, implementation of robust security measures, and collaboration with cross-functional teams, we strengthened the organization's resilience to cyber-attacks and ensured compliance with regulatory requirements… Show more • Successfully oversaw and managed Information Security and Critical Infrastructure Protection (CIP) projects within the Project Management Office, ensuring the organization's assets and critical systems were safeguarded against cyber threats and vulnerabilities. Through strategic planning, implementation of robust security measures, and collaboration with cross-functional teams, we strengthened the organization's resilience to cyber-attacks and ensured compliance with regulatory requirements. As a result, we achieved a 30% reduction in security incidents, enhanced security posture, and instilled confidence among stakeholders in our ability to protect sensitive information and critical infrastructure assets. Show less

Duluth, Georgia

Successfully managed Curtis 1000 first on-line marketing engine to deliver highly effective and responsive communication through cross media and traditional technologies. Response Element software solution was delivered on-time and within budget to several Fortune 500 companies.Roles & Responsibilities:* Created, executed and revised project work plans* Identified resources needed and assigned individual responsibilities* Managed day-to-day operational aspects of the… Show more Successfully managed Curtis 1000 first on-line marketing engine to deliver highly effective and responsive communication through cross media and traditional technologies. Response Element software solution was delivered on-time and within budget to several Fortune 500 companies.Roles & Responsibilities:* Created, executed and revised project work plans* Identified resources needed and assigned individual responsibilities* Managed day-to-day operational aspects of the projects and scopes* Reviewed deliverables prepared by team before passing to client* Effectively applied company's methodology and enforced project standards* Prepared engagement reviews and quality assurance procedures* Ensured project documents are complete, current, and stored appropriately Show less

Tampa/St. Petersburg, Florida Area

Managed technology projects for law firms, staffing organizations and investment management companies for computer and software integrations and installations. Developed Disaster and Recovery Plans and Change Management procedures to improve the Information Security within clients' technology environments.Roles & Responsibilities: * Managed relationships between the customer and technical staff to meet customer requirements * Communicated weekly status reports to… Show more Managed technology projects for law firms, staffing organizations and investment management companies for computer and software integrations and installations. Developed Disaster and Recovery Plans and Change Management procedures to improve the Information Security within clients' technology environments.Roles & Responsibilities: * Managed relationships between the customer and technical staff to meet customer requirements * Communicated weekly status reports to customers * Accessed the customers hardware and software needs for procurement Show less

Jacksonville, Florida Area

Managed a system integration project to consolidate seven not for profit organizations to a central location. The project included the installation of computers, servers, phone systems, printers and physical security.Roles & Responsibilities: * Designed a secure network infrastructure that included information and physical security. * Managed the bidding process of vendors to complete the various technical jobs. * Developed information security policies and procedures for… Show more Managed a system integration project to consolidate seven not for profit organizations to a central location. The project included the installation of computers, servers, phone systems, printers and physical security.Roles & Responsibilities: * Designed a secure network infrastructure that included information and physical security. * Managed the bidding process of vendors to complete the various technical jobs. * Developed information security policies and procedures for the Family Justice Center of Hillsborough County. Show less

Planned, developed and organized information systems and technology audits within TECO Energy, Inc., and related companies. Audits include highly technical, computerized processes and applications.Roles & Responsibilities: * Assisted the Chief Information Officer and Information Systems management in the effective discharge of their duties by providing recommendations to ensure a secure data processing environment. * Developed the strategic plan… Show more Planned, developed and organized information systems and technology audits within TECO Energy, Inc., and related companies. Audits include highly technical, computerized processes and applications.Roles & Responsibilities: * Assisted the Chief Information Officer and Information Systems management in the effective discharge of their duties by providing recommendations to ensure a secure data processing environment. * Developed the strategic plan for auditing IT Control Objectives for Sarbanes-Oxley with IT Audit Manager and external auditors. * Performed the development, execution and interpretation of the IT Control Objectives for Sarbanes-Oxley for the general financial audit staff. * Created audit programs to perform audits/reviews for Information Technology Department using the Control Objectives for Information and related Technology (COBIT) framework. * Supervised, coached, and supported other auditors in IS related audit tasks. Show less

Conducted wide range of comprehensive audits and prepared reports for senior management. Reports consisted of presenting objective reviews of all company business activities, operations, financial systems, internal accounting controls and performance management systems.Roles & Responsibilities: * Consulted with internal customers to solicit recommendations, implement actions and monitor results. * Interviewed department managers to create audit… Show more Conducted wide range of comprehensive audits and prepared reports for senior management. Reports consisted of presenting objective reviews of all company business activities, operations, financial systems, internal accounting controls and performance management systems.Roles & Responsibilities: * Consulted with internal customers to solicit recommendations, implement actions and monitor results. * Interviewed department managers to create audit plans according to system vulnerabilities. * Developed a new Conduct Audit process via Six Sigma tools that improved the cycle time by 25%. * Facilitated a team ofexternalauditors in an Oracle Post Implementation Audit for the Annual Financial Audit. Show less

Managed technical and functional support employees in the areas of Application Administration, Report Administration, Business Systems Support, and Change Management.

Managed technical and functional support employees in the areas of Application Administration, Report Administration, Business Systems Support, and Change Management.Roles & Responsibilities: * Managed the oversight of all system and application security activities including mainframes, NT servers, UNIX servers, e-mail and network dial-in access for 3,000 employees * Coordinated, developed and implemented JEA's Disaster Recovery Plan to recover… Show more Managed technical and functional support employees in the areas of Application Administration, Report Administration, Business Systems Support, and Change Management.Roles & Responsibilities: * Managed the oversight of all system and application security activities including mainframes, NT servers, UNIX servers, e-mail and network dial-in access for 3,000 employees * Coordinated, developed and implemented JEA's Disaster Recovery Plan to recover all critical financial systems within 48 hours of a disaster. Conducted at least two mock tests per year * Managed work assignments and performance evaluations for a team of 5 persons including programmers, security administrators and systems/application analysts Show less

Joined company as an intern to work closely with design engineers to identify repetitive problems in the manufacturing process. Transferred to Jacksonville to provide wide-ranging technical support to large corporate customers such as Walmart.

Management Essentials

Project Management

M.A., Computer Information Management

Dual MA in Human Resource Development

B.S., Electrical And Electronics Engineering