Janith De Silva Email & Phone Number

North Ras Al Khaimah, United Arab Emirates

Ras Al-Khaimah, United Arab Emirates

Working as the Front House Manager at the Specialty House Cafe, Shaam, RAK, UAE.Carrying out manager’s duties such as Customer service, Quality Control, Financial Reports, Purchasing, HR related and more.

Sri Lanka

• Managing a Villa in a Beach destination called Unawatuna, Sri Lanka.Areas Covered:• Managing day to day operation routing.• Making Reports for the proprietor. Handing accounts.• Handling online profiles.

Sri Lanka

• Gained the working experience in Travel Industry Plus done all the hotel reservations of the company.Areas Covered:• Coordinate with Hotels for the availability and Rates.• Communicating with Hotel's Marketing/Management for the Special offers and rates.• Speaking with Clients on tour regarding the problems they have with the hotels.• Be a part of the sales department too.

Sri Lanka

• Gained the experience of entire Hotel operation.Areas Covered:• Guest Check-in Check-out (s).• Cashiering.• Making the Day end Reports.• Handling Agent/Direct Bookings and coordinate directly with Travel agents.• Communicate/Interact Directly with Guests through Telephone and Email.• Handling guest enquiries and complaints.• Update the records and coordinate with accounts department.

Sri Lanka

• Successfully gained the 06 months training experience and completed the Diploma.Areas Covered:• Handling Check-in and Check-out (s).• Cashiering.• Coordinate with Accounts department.• Handling in-house guest enquiries.• Operate Telephone.