- Pulling together all the details that the bride and groom have planned.- Managing the venue setup and ensuring everything runs smoothly during set-down (ceremony and reception).- Ensuring that the day runs smoothly and according to the schedule.- Coordination of all the suppliers; ensuring they are on time and on task (on the day).- Problem solving and discreet handling of any unexpected eventualities.

- Grow and maintain client relationships. Dealing with client escalations. - Management, mentorship and growth of the client service team.- Utilising Google Analytics to compile reports on the performance of websites. - Optimising systems, processes and communication to ensure the team works efficiently - Drives strategic thinking in the team and ensures that the team is executing as per the client and business’s objectives and strategy. - Budgeting, cost estimate approvals, billings, project cost analysis. - Ensures attention to detail and that the team delivers on client briefs and objectives.- Coaches and gives input on projects and next steps. - Identify and pursue new business opportunities.- Professionally leads the business; provides valuable input on client work; acts as an ambassador for Liquorice.

- Establishing and maintaining good relationships between the client and agency.- Managing client accounts, as well as all facets of client service and delivery of agency services in an efficient and effective manner.- Managing various web- and mobile-based projects.- Ensuring smooth and timeous workflow of activities directed at the client.- Working closely with and providing support to the Account Director.- Assisting in the professional growth of the Account Managers and Account Executive.- Working with the production team to ascertain timelines, pursue estimate approval and follow the project through to production and final delivery.- Ensuring effective and accurate financial management of projects.- Identifying new opportunities within the client’s business by identifying opportunities to improve current practices, creative work and campaign performance.

- Establishing and maintaining productive communication between the client and agency.- Ensuring smooth and timeous workflow of activities directed at the client.- Coordinating and managing all agency services provided to the client.- Working closely with and providing support to the Account Director.- Working with the production team to ascertain timelines, pursue estimate approval and follow the project through to production and final delivery.- Ensuring effective and accurate financial management of projects.

- Working as part of the team to brainstorm new ideas and campaign initiatives.- Managing the marketing calendar and coordinating all the digital campaigns across the design, content, marketing and buying teams.- Assisting with CRM to ensure that the visual merchandising is creatively and accurately displayed to the customers.- Developing and managing the creative and administrative duties pertaining to loyalty and retention programs.- Building and managing activation campaigns e.g. events, PR agency, sponsorships.- Conceptualising and executing corporate and promotional branding.- Assisting with the social media strategy and implementation for juniva.com, Solal Skincare and BioBalance.- General marketing and office administration.

- Responsible for the accounts of 5Rooms.com and kinderelo.co.za.- Setting up, implementing and executing the marketing calendar, taking into consideration the key retail periods and various marketing channels.- Working with the marketing team to plan and execute campaigns across different channels.- Facilitating and coordinating communication between the marketing and buying teams.- Interacting with the other marketing channels: Social Media, Display, PR and Media, SEO (Search Engine Optimisation), SEM (Search Engine Marketing).- Conceptualising email marketing campaigns to ensure retention and optimal conversion, by strategically working with the buying team to deploy email campaigns with accurate products and price points.

- Organising and executing onsite visuals and information to ensure all elements are ready for the launch of kinderelo.co.za in June 2013.- Coordinating and briefing the designers to create the onsite visuals and the electronic newsletter.- Working closely with the buyers to market the right products and brands.- Working with the Marketing Executive to ensure that all marketing activities are implemented for kinderelo.co.za.- Projects included: co-ordination of the marketing calendar, packaging guide, pitch book, customer service information session, and a style and content guide presentation to the designers.