Janke O'Shea Email & Phone Number

London, England, GB

London Area, United Kingdom

London, England, United Kingdom

Providing temporary cover, ensuring services of St Mungo’s in London can continue to run smoothly when there are staffing gaps. Being part of a busy team environment working closely with people new to rough sleeping. Giving a personalised case management service to clients; building and maintaining effective relationships with internal and external.

London Area, United Kingdom

At Depaul UK, I assisted with the transition of projects from Salesforce Classic to Lightning as part of the In-Form Support team.

London, England, United Kingdom

This 20-week course provides 16 hours per week of training in Salesforce Administration with weekly webinars, working assignments and internship experience. Training covered: Sales Cloud, Service Cloud, Business Analysis, Data Management, Security, Reports and Dashboards, Custom App Development, Automation, NPSP, Communities, Agile Project Management.

London, England, United Kingdom

Worked proactively and collaboratively with households facing homelessness to assist them to sustain their current housing, or otherwise to secure alternative, suitable and affordable accommodation. Delivered high level of customer service and used negotiation techniques to prevent or relieve homelessness. Used database systems (NEC) to ensure data.

London, England, United Kingdom

Started in one of the Covid-19 emergency hotels under the “Everyone In” scheme, which later transitioned back to No Second Night Out. Conducted thorough assessments of individuals new to rough sleeping, utilising OPAL and CHAIN (Salesforce) to streamline the process and ensure data accuracy. Developed personalised case management services, actively.

London, United Kingdom

Key responsibility in assisting in the recruitment, training, and ongoing development of a 150 strong stewarding team. Managed stewarding duties for a diverse range of high-profile events creating unforgettable experiences for our customers. Additionally, organised the annual Front of House Staff Party, demonstrating strong organisational skills and a.

London

Oversaw a dedicated Front of House team consisting of approximately 50 Stewards and 5 Stewarding Supervisors for each main auditorium event. Taking every opportunity to provide training, guidance, instruction, and advice to the team to be able to deliver a high-level customer service to our customers.

London, United Kingdom

Played a key role in leading and supervising a team of Stewards on a duty basis. Proactively motivated, coached, and monitored the performance of Stewards to uphold the high level of customer service delivery.

London, United Kingdom

Proactively helped all visitors, enhancing their experience and ensuring they feel welcomed, safe and at ease throughout their visit, offering directional assistance, answering queries, providing information, managing queues and assisting in crowd control. Taking a proactive approach to resolving customer issues and problems and acting as an ambassador of.

London, United Kingdom

A short film produced in conjunction with "One Desk" productions. Starring Sanne van Der Ende, Dominic Kiraly, and Katerina Konstas. Directed by Fenella Corrin.

London, United Kingdom

Pilot episode - Lynda Hayes MEET THE NOISE is a brand new TV documentary celebrating the works of session musicians. You might not know them by face, or even by name in some cases, but you have probably heard them… This series takes the viewer on the artists journey of work and life up to now. In each episode we meet professionals that work day to day in.

London, United Kingdom

Managed room hire bookings, engaging with both regular and new clients, including local community groups, to facilitate bookings arrangements. Used Accounting Software Xero to send out invoices and to keep calendars up to date. Provided administrative support to the youth team and community activities.

London, United Kingdom

Warhorse - New London Theatre

London, United Kingdom

Made in Dagenham - Adelphi TheatreWorking as Front of House Assistant (ushering, Merchandise and kiosk) as well as cover Retail Office Assistant.

London, United Kingdom

Roosendaal, North Brabant, Netherlands

Summer work (April - October)

Roosendaal Area, Netherlands

Summer work (April - October)

Amsterdam Area, Netherlands

What’s next for the Performing Arts? Undertook in-depth research into the landscape of private financing within the Dutch performing arts sector as part of my BBA degree. Analysed and assessed the perspectives and practices of members of the Nederlandse Associatie voor Podium Kunsten (NAPK) to gain insights into future funding opportunities and challenges.

Rotterdam Area, Netherlands

Rotterdam Area, Netherlands

Engaged in a comprehensive marketing internship, focusing on diverse responsibilities to support promotional activities, including crafting press releases and newsletter content, fostering productive relationships with both national and local press outlets and assisting in other marketing projects.

Bachelor Of Business Administration (Bba), Media & Entertainment Management, Equivalent Of 2:1

This degree course covered various forms of creative activity: products and services, but also organisation and distribution, including.

Equivalent To A-Levels, Havo

A-levels in Economics, Maths, Dutch, English, French, History, Arts and Physical education.

Advanced Diploma In English For Business, English, C2

https://www.ef.com/wwen/aya/programmes/new-advanced-diplomas-2017/