Janki Joshi
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Janki Joshi Email & Phone Number

Customer Support Investigation Specialist for Splunk at Blue Ocean Contact Centers
Location: Greater Halifax Metropolitan Area, Canada, Canada 5 work roles 2 schools
1 work email found @blueocean.ca LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email j****@blueocean.ca
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Current company
Blue Ocean Contact Centers
Role
Customer Support Investigation Specialist for Splunk
Location
Greater Halifax Metropolitan Area, Canada, Canada
Company size
518 employees

Who is Janki Joshi? Overview

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Quick answer

Janki Joshi is listed as Customer Support Investigation Specialist for Splunk at Blue Ocean Contact Centers, a company with 518 employees, based in Greater Halifax Metropolitan Area, Canada, Canada. AeroLeads shows a work email signal at blueocean.ca and a matched LinkedIn profile for Janki Joshi.

Janki Joshi previously worked as Splunk Cloud Communications Analyst at Blue Ocean Contact Centers and Ford System Refresh Project - team leader at Dell Technologies. Janki Joshi holds Graduate, Computer/Information Technology from Conestoga College.

Company email context

Email format at Blue Ocean Contact Centers

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{first_initial}{last}@blueocean.ca
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Profile bio

About Janki Joshi

Our team at Blue Ocean Contact Centers thrives on providing top-tier customer support, leveraging my Splunk certifications and a keen attention to detail to enhance service delivery. A graduate from Conestoga College with a focus on Computer/Information Technology, I am adept at managing databases and applying XML to streamline operations.Recently having led the Dell/Ford System Refresh Project, we successfully balanced customer service excellence with technical implementations. My role was pivotal in fostering client relationships and ensuring seamless system integrations, underscoring my core competencies in technical guidance and cross-functional team collaboration.

Listed skills include Java, C#, Asp.Net Mvc, Javascript, and 22 others.

Current workplace

Janki Joshi's current company

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Blue Ocean Contact Centers
Blue Ocean Contact Centers
Customer Support Investigation Specialist for Splunk
Halifax, NS, CA
Website
blueocean.ca
Employees
518
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Company profile
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5 roles

Janki Joshi work experience

A career timeline built from the work history available for this profile.

Splunk Cloud Communications Analyst

Current
Blue Ocean Contact Centers

Nova Scotia, Canada

Providing professional customer support via SalesforceMonitoring support cases and reviewing escalations as requiredCreating and maintaining JIRA ticketsPerforming operations to verify app compatibility throughout the customer stack Scheduling and emailing clients regarding installationsPerforming bi-weekly team meetings and discussing the.

Sep 2020 - Present

Ford System Refresh Project - Team Leader

Dell Technologies

Nova Scotia, Canada

  • Deliver the expectations of smooth transition along with strong customer service
  • Managed multiple competing priorities by analyzing the importance of the tasks
  • Collaborate with cross-functional teams to develop a client relationship and to ensure successful implementation of Dell/Ford system refresh project
  • Provide technical expertise and guidance in the implementation of the new systems, ensuring that all technical requirements are met and the project is completed successfully.
  • Conduct regular feedbacks for the staff to ensure they are proficient in using the new systems integrated during the project.
  • Ensure effective communication with all stakeholders throughout all the locations to provide regular updates, address concerns with the help of Ford IT dept, and demonstrate high ethical standards.
Sep 2023 - Jan 2024

Sales Advisor

Club Demonstration Services

Dartmouth, NS

  • Provided courteous customer service and detail information of the product health benefits, ingredients, quantity, and price
  • Delivered continuous feedback for business process development
  • Trained new hires and helped them navigate through all routine tasks
  • Resolved customer issues proactively and maintained knowledge of product availability and sales activities
  • Generated brand awareness and positive product impressions to increase sales’ goals
  • Experienced in shopping and closing shifts
Aug 2017 - Dec 2022

Full Stack Web Developer(Co-Op)

Esentire

Waterloo, Ontario, Canada

Fulfilled responsibilities of attending daily stand-ups and reporting to the manager regarding the sprint progressParticipated in pair programming techniqueSquashed bugs and built new featuresDeveloped elegant interfaces for company clientsKeep updated information on branch locations and hoursCreated client-facing website using Html, CSS, JavaScript ES6.

Sep 2017 - Aug 2018
Team & coworkers

Colleagues at Blue Ocean Contact Centers

Other employees you can reach at blueocean.ca. View company contacts for 518 employees →

AS Abby S Abby S Colleague at Blue Ocean Contact CentersTimberlea, Nova Scotia, Canada, Canada View → JM Jennifer Mcclelland Jennifer Mcclelland Colleague at Blue Ocean Contact CentersHalifax, Nova Scotia, Canada, Canada View → RD Rosa Damian Rosa Damian Colleague at Blue Ocean Contact CentersLos Angeles, California, United States, United States View → DF Dylan Fredericks Dylan Fredericks Colleague at Blue Ocean Contact CentersHalifax, Nova Scotia, Canada, Canada View → JP Jimit Patel Jimit Patel Colleague at Blue Ocean Contact CentersToronto, Ontario, Canada, Canada View → ZS Zack Sal Zack Sal Colleague at Blue Ocean Contact CentersUnited Arab Emirates, United Arab Emirates View → JR Jonathan Rodrigues Jonathan Rodrigues Colleague at Blue Ocean Contact CentersSydney, Nova Scotia, Canada, Canada View → SC Sue Collings Sue Collings Colleague at Blue Ocean Contact CentersHalifax, Nova Scotia, Canada, Canada View → IS Ishwadeep Singh Ishwadeep Singh Colleague at Blue Ocean Contact CentersBedford, Nova Scotia, Canada, Canada View → EH Evan Hughes Evan Hughes Colleague at Blue Ocean Contact CentersHalifax, Nova Scotia, Canada, Canada View →
2 education records

Janki Joshi education

Graduate, Computer/Information Technology

Conestoga College

Activities and Societies: Leadership conferences, Volunteering in almost all departments

FAQ

Frequently asked questions about Janki Joshi

Quick answers generated from the profile data available on this page.

What company does Janki Joshi work for?

Janki Joshi works for Blue Ocean Contact Centers.

What is Janki Joshi's role at Blue Ocean Contact Centers?

Janki Joshi is listed as Customer Support Investigation Specialist for Splunk at Blue Ocean Contact Centers.

What is Janki Joshi's email address?

AeroLeads has found 1 work email signal at @blueocean.ca for Janki Joshi at Blue Ocean Contact Centers.

Where is Janki Joshi based?

Janki Joshi is based in Greater Halifax Metropolitan Area, Canada, Canada while working with Blue Ocean Contact Centers.

What companies has Janki Joshi worked for?

Janki Joshi has worked for Blue Ocean Contact Centers, Dell Technologies, Club Demonstration Services, and Esentire.

Who are Janki Joshi's colleagues at Blue Ocean Contact Centers?

Janki Joshi's colleagues at Blue Ocean Contact Centers include Abby S, Jennifer Mcclelland, Rosa Damian, Dylan Fredericks, and Jimit Patel.

How can I contact Janki Joshi?

You can use AeroLeads to view verified contact signals for Janki Joshi at Blue Ocean Contact Centers, including work email, phone, and LinkedIn data when available.

What schools did Janki Joshi attend?

Janki Joshi holds Graduate, Computer/Information Technology from Conestoga College.

What skills is Janki Joshi known for?

Janki Joshi is listed with skills including Java, C#, Asp.Net Mvc, Javascript, Asp.Net, Visual Basic .Net, Html Scripting, and Cascading Style Sheets.

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