Jan Leach Email & Phone Number

Addison, Tx

* Technical Project Manager for Source Retirement, and Bacardi and Data Analytics (data warehouse) projects for C3PM (Core Credit Card Platform Modernization) program during which BofA transitioned its US consumer credit card portfolio core processing to TSYS.* Performed project management for all phases requiring matrix / cross-functional management across 23 technical application areas (mainframe, midrange/client-server) in US and India, and external vendor Experian. * Analyzed downstream data flows to ensure all impacted and regression testing applications were identified, and impacts, resources, testing, issues were understood. * Led design reviews for all technical design documents, and provided analytical support for business requirements traceability through design documents. * Led project-wide technical team meetings, provided management reporting, provided identification and mitigation of risks, led and drove resolution to issues identified between technical teams, Line of Business, and TSYS. * Provided defect resolution support during Mock and SIT/UAT testing. Coordinated testing efforts between upstream and downstream applications. * Assigned, tracked, and assisted in addressing TSYS related TARS. * Cross referenced implementation plans for upstream and downstream applications to ensure alignment. * Coordinated with overall Program Management Office, Lines of Business, Testing Services, and Implementation Team.* Implemented successfully in a release environment and provided support through post warranty period.

Addison, Tx

* Provided planning and staffing of combined technical resource pool for 5 technical executives which included 550 technical resources (Developers, Technical Delivery Leads, Technical Delivery Managers, etc.) in the US and India. * Assigned staffing and monitored for capacity planning. Monitored and tracked available skill sets and utilization. * Worked with outside vendors InfoSys and TCS for additional resource needs. * Provided input and feedback for system being built to automate process. * Documented current process, trained, and managed efforts of 4 additional resources in both US and India prior to transitioning to C3PM project.

Addison, Texas

* Matrix managed efforts across 10 technical application areas (mainframe and midrange/client-server). * Provided management reporting and analytical support for business requirements traceability through all design documents. * Provided defect resolution support during SIT/UAT testing. * Led implementation plan reviews ensuring all applications were in alignment. * Coordinated with overall Program Management, Lines of Business, Testing Services, and Implementation Team for a successful implementation in a release environment.

Addison, Texas

* Test Manager for SSE603 Chip Card project, Project Holiday, and Spanish Statements. * Managed Systems Integration and User Acceptance testing requiring matrix management of efforts across multiple departments (mainframe and midrange).* Coordinated with Testing Services in a release environment. * Led project-wide technical team meetings, provided management reporting, utilized Dartnet and TestDirector.

Addison, Texas

* Managed bi-annual regulatory projects with 3 direct reports and matrix management of resources across 10+ technical areas (mainframe and midrange).* Interfaced with business units (Industry Relations, Customer Satisfaction) and the Associations (Mastercard and Visa).* Managed project thru all SDLC phases. * Laid groundwork in support of MBNA Europe and the implementation of Visa EU and Mastercard Europe Regulatory projects. Managed first Regulatory project to implement Visa EU specifications. Identified and worked with MasterCard Europe for proper notifications and testing processes prior to implementation of first MasterCard Europe requirements.

Addison, Texas

* Conversion Manager for 2 conversion project teams and Trailing Activity team within External Conversions department. Each team consisted of a Project Manager and 3-5 developers. * Managed project development of up to 10 concurrent conversion projects from coordination with business units thru successful implementation of portfolio conversions, allocation of resources, and reporting to senior management. * Managed successful implementation of first Canadian portfolio conversion, PNC, Comerica, and all Risk Management System (RMS) conversions. * Managed development and implementation of departmental website.

Addison, Texas

* Managed efforts of 6 developers successfully completing all pricing related projects, bank special requests, and change requests in the Custom Application Systems Group (CASG). * Consistently increased revenue (e.g. 191 Million in 1998) through successful implementation of all project phases for Credit Card APR Increases, Decreases, Affinity Repricing, and Bankwide Fee Changes.* Led teams through full development life cycle and built strong relationships with business users, Quality Assurance, interfacing technical areas, Data Center Operations, and Production Control. * Ensured all SDM requirements were adhered to and self-audits were performed on all projects.* Implemented process improvements allowing for 100% increase in number of projects.* Performed resource management, estimating/budgeting, documentation, people development, and management reporting.* Led all document walkthroughs with customers and developers including Business Requirements Confirmation List, IA&E, Conceptual/Functional Specifications, Technical Design, Implementation and Post Implementation Plans.