Jan Luciapao Email & Phone Number

Surrey, Bc, Ca

Delta, British Columbia, Canada

Delta, British Columbia, Canada

New Westminster, British Columbia, Canada

Responded to and resolved client inquiries and problems such as order modification, return or exchange inquiry, and shipping and tracking inquiry.Seamlessly assisted clients with style advice and checkout by delivering suggestive selling expertise.Promptly learned and adapted to new e-Commerce systems.

Burnaby, British Columbia, Canada

Operated the POS system, processed omni orders, maintained tidiness of the store, assisted customers, and restocked merchandise.Maximized sales by implementing upselling strategies by recommending accessories, complementary purchases, and advertising store promotions to boost revenue and increase units per transaction.Utilized social media platforms to create content to promote brand and product.

Vancouver, British Columbia, Canada

Provided exceptional customer service while operating cash transactions.Assisted with processing merchandise throughout off-peak hours.

Surrey, British Columbia, Canada

Worked alongside team members to successfully set up a brand new store in time for the store opening.Designed visual merchandise to maintain store visual appeal, engage customers, and promote specific merchandise.Ensured accurate inventory stock on the sales floor and backroom.

Surrey, British Columbia, Canada

Trained new team members on company policies, procedures, and customer service expectations while providing guidance, advice, and constructive feedback. Communicated with managers and supervised team members to ensure smooth operations, delivering high standards of customer in a fast-paced environment.

Surrey, British Columbia, Canada

Operated multiple drive thru services at a time including taking orders, processing transactions, and serving over 500 customers per shift.

Associate Of Arts - Aa, Psychology

Education record

Activities and Societies: Student Leadership, Recreational Leadership