Jan Maas Email & Phone Number

'S-Hertogenbosch, Noord-Brabant, Nederland

Repairing professional Audio & Video equipment

Bladel

• Responsible for audio, video and light technology • Supervising trainees• AcousticsReference: • Gerard van Gompel 06 5324 5691 (founder Podium 10)

Tilburg, Noord-Brabant, Nederland

Repair of professional Sony Audio & Video equipment

Bladel

Prowork engages in lighting, audio, video, home automation, and security• Selling Audio | Video | projects• Audio Video - Service Engineer• Responsible for maintenance contracts (development, sales, invoicing)

Valkenswaard

Mpluz is an audio video company focused on hospitals• Responsible for the realization of projects• Responsible for project margin• Making proposals• Create design• Create project planning• Purchasing materials• Managing technicians• Writing documentationCompleted projects• Presentation areas• Videoconference• AV in surgery and treatment rooms

Valkenswaard

• Responsible for maintenance contracts (sales, renewal, invoicing)• Planning preventive maintenance• Coordination of cases

Eindhoven

• Responsible for defining and guiding field upgrades, • Trainer • Documentation writer (installation and service manuals) • Support to Field Service Engineers.• Providing input to the development team to improve serviceability of new systems.Reference: • Huib Heezen 06 3061 5028 (Director SoLayTec)

Amstelveen

As a Account Support Manager I was primary responsible for managing the technical support relationship between the mission critical customer and HP. My specialization was SAN & Storage. I was accountable and responsible for:• Proactive and mission critical accounts.• Delivering Services by the HP value-based delivery methodology.• Understanding customers IT environment and goals.• Strong relationship based on trusted advisor.My Goal :• Improved stability, availability and operating efficiency for the IT environment, with the purpose to get more from your IT investment.• Build a bridge between customer and HP.• Deliver high support services from technical experts• Understanding the customers IT infrastructure and goals in order to work out service deliverables.Expertise :• SAN solutions• Storage Solutions• Customer relationship• Working in Mission Critical Market• Delivery of proactive services• Project Management & Risk Management• Defining business goals, IT goals and critical success factors of the client environment.• Technical trainerSpecialismen: Operate in Mission Critical Market, Technical Account management, Project Management, Customer relationship, HP EVA (P6000) / 3PAR / LeftHand (P4000) / MSA (P2000) / Ibrix (X9000) Storage Solutions, SAN Solutions, HP EML / VLS SolutionsReference:• Patrick van den Berg 06 5249 4245 (manager at HP)

Utrecht, Netherlands

• Planning and coordinating services to increase reliability and availability of IT environment. • Technical trainer for customers.

Fuji Photo Film Tilburg

• Responsible for solving problems• Managing engineers• Keep maintenance contract up to date• Project leader for small projects• Preventative maintenance planning• Managing services for new products• Trend analysis for failures.• Asset managementCompleted projectsInstallation of VMS, Unix en Windows systems

Fuji Photo Film Tilburg

• Service Engineer for HW & SW failures (servers, network equipment, PC’s & peripherals)• Installation of hardware (servers)

South Of The Netherlands

• Selling computer supplies• Service Engineer for hardware failures on PCs, minicomputers and peripherals• Installing and configuring operating systems (Windows, DINOS)Achievements• Developed a method to solve difficult network problems• Developed a method to reduce repeat calls

Graduated, Analogue And Digital Electronics

Graduated with Honors in analogue electronics

Interfacing, Switching & Control, Diploma

Vca Executives, Diploma

Audio & Acoustics, Audiotechnician/Producer, 8,6

Activities and Societies: Studio recordingRecognized part-time professional training for sound engineer/producer

A Lot Of Training On Pc’S, Printers, Servers, Network, Storage Systems And Operating Systems

Certificate, Selling Skills And Sales Operations

Hoe kun je vanuit een consultant rol bijdragen aan het sluiten van een deal

Mission Critical Support Specialist 2, Ni62 Degree Optained

Activities and Societies: Afstudeer opdracht- Business goals, IT goals, Critical Success factors - Managing customer expectations.

Mission Critical Support Specialist 1, Customer Service Management

- Building strong customer relationships - Presentation skills

Certificate

Communication & Conflict Management

Professional Selling Skills

Managing Customer Expectations