Leading the Lifetouch Sales and Operations teams in the North Atlantic Region

Coached, trained and motivated a team of 8 Account Executives in a territory covering 11 states and 6 specialty retailers to achieve all KPIs. Collaborated with business partners to analyze and enhance promotional and selling strategies. Consistently coached the team to deliver excellence in achieving sales goals, merchandising execution, key product launches and promotional events to elevate the luxury service experience for our clients. Sales Management including analysis of daily, weekly and monthly retail sales reports. Utilized the information to coach executives to develop and execute strategies to capitalize on hot business trends and recover deficits. Developed professional and productive relationships with retail leaders and sales associates as part of account management responsibilities. Ensured that sellers and retail partners received all relevant product knowledge, marketing and promotional information in order to drive sales, deliver luxury service experience and achieved Establish, analyze and monitor freelance and T&E budgets for territory.

Utilize my leadership, consulting and problem solving skills to assist small companies with one-time projects. Provide career coaching to executives in a variety of roles and industries.

Coached, developed and motivated a team of Senior and Junior executives to deliver profitable sales results by providing a world-class shopping experience for our clients as well as an outstanding employment experience for our team members. Partnered with HR team to develop and implement a succession planning and talent strategy to enhance employee engagement and drive business results. Monitored, analyzed and utilized Customer Relationship Management (CRM) systems to determine sales and service opportunities. As part of sales management responsibility, consistently analyzed the business, and developed strategic plans to maximize both daily business and a robust promotional calendar. Acted as liaison between the store team and corporate partners to provide insights and feedback to generate business driving ideas and strategies. Responsible for store's P& L, managing all parts of the store's operations to meet shortage objectives, expense plans and EBIT goals.Project Management including developing and executing seasonal business strategies, staffing plans, promotional calendar execution and budget planning. Consulted with 20 executives to create their annual Leadership Development goals and objectives. Utilized these goals and objectives consistently during coaching sessions to elevate Leadership skills and drive performance. Received OVP/ GM award for demonstrating outstanding skills in "Coaching for Development and Productivity".

Coached and developed a team of 11 Regional Account Managers responsible for over 300 stores and 400+ sales associates. Managed field and merchant communications for my leadership team, 12 retailers and 300 stores. B2B Account management including negotiating stock and sales plans, product launches, promotional calendars and staffing agreements and space and location planning with 12 retail partners. Regional Sales Management responsibilities including analysis of all daily, weekly and monthly retail sales reports, and development and execution of strategies to capitalize on hot business trends and recover deficits. Coached team to ensure merchandising standards were maintained and customer service and selling strategies were flawlessly executed.

Four wall sales management responsibility for $125M Center Core Division in Flagship Store. Coached and developed a management team of 18 to drive profitable sales and deliver outstanding service. Responsible for sales team of 300. Collaborated with Leased Business partners, vendors and Union representatives to execute all selling, service and merchandising strategies to deliver profitable sales and EBIT. Project Management including created innovative selling, and service and training concepts for the newly renovated Women's Shoes and Intimate Apparel departments to drive sales and deliver world-class service.

Built strategic relationships with the leadership teams in nine stores and the Cosmetics vendors to drive retention and develop leadership skills of Cosmetics Department Managers. Nurtured strong cross-functional relationships with the Bloomingdale’s merchant and central organizations to drive profitable sales by negotiating stock ownership, event support and seasonal staffing budgets.

Developed and nurtured strategic relationships with the leadership teams in 58 stores, Cosmetics vendors and the Marshall Field’s merchant and central organizations. Hired, retained, coached and developed a team of 37 Regional Account Coordinators and Makeup Artists.

Supported all Cosmetics division training initiatives: developed communication strategies, hosted live training videos, facilitated seminars and developed product knowledge manuals.Played a strategic role in launching Online Clientele system to simplify client record keeping, and drive sales through building client loyalty. Worked with cross-functional teams to design and develop the system, create training materials and facilitate training events for stores and vendors.Developed and implemented a comprehensive training program to simplify and focus on-boarding for all new Cosmetics Selling Managers to increase their knowledge and effectiveness in their new roleAs part of corporate Leadership Development Team, I was chosen to participate in the project team that was tasked with defining the Key Leadership Attributes for Target, creating and introducing of a Leadership Development Planning process associated with them.