Jan Tait Email & Phone Number

Texas, United States

Dallas

VuCOMP Inc. (Senior Training and Service Specialist), Plano, TX (Jan. 2013-present) Project and Account management. Created vital training tools for in-house Production Team to improve workflow and remote customer applications sessions. Absorbed responsibilities of previous Clinical Coordinator, including WIRB Protocol submissions, additions, addendums, and site enrollment in FDA trials, data collection, site closures, and monitor visits. Promoted to Service team after three months on the job. Oversee all remote customer Cad station training and case review for each individual site. On-site visits for server installation and radiologist training as needed. In-house customer support. Troubleshooting with Citrix based applications. Manage all aspects of training including scheduling, creating, updating, and presenting training materials for VuCOMP products. • Work with Algorithm engineers to decipher log errors and discrepancies in CAD software. Assist Support Manager with building servers and licensing ports for each account. Tracking cases and usage frequency for individual sites. • Learn Hanging Protocols of other vendors for each Radiologist Workstation in order to display CAD marks in correct sequence and whether or not to store CAD marks in Pacs.• Train radiologists and super-users on CAD algorithm and marking logic.• Travel to sites for go-live installations, assisting sales team with technical functions• Create presentations following MQSA guidelines for Continuing Education Units• Directly report to Director of Operations assisting him to maintain organization of the department• Inherited the role of customer trainer from the CEO of VuCOMP regarding web-based GoToMeetings and case review.

Agfa Healthcare Corp., Greenville, SC (October 2011-June 2012)Responsible for developing and delivering training on proprietary radiology equipment, including applications for radiologists and clinicians using Impax 6.5 PACS system, and developing hanging protocols for most imaging modalities • Delivered clinical training of radiologic technologists on CR X-ray systems, QC stations, CR mammo, RIS and Impax PACS systems (digital image archive)• Delivered certification training for radiologic technologists for Continuing Education• Updated and presented webinars for remote training of customers• Managed exclusive government and Dept. of Defense radiology training including Goodfellow AFB, Leavenworth Army Hospital, and the USS Nimitz

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Icad Medical, Nashua, NH (June 2006-January 2011)Demonstrated, configured, and installed iCAD hardware and software for clients and trade shows. Field service and preventative maintenance • Redesigned the Analog iCAD training course and Conducted certification classes for Applications and Continuing Medical Education • Achieved and maintained close working relationships with Faculty Physicians at Baylor Hospital, Cleveland Clinic, and The Methodist Hospital among others Siemens Medical Solutions, Carey NC (February 2007-June2007)Clinical Applications Specialist in charge of customer training on the Siemens Analog, Full Field Digital, and Stereotactic Mammography platforms • Trained staff on Novation and Opdima systems delivering CME credits as required• Diagnosed and configured equipment on site