A hands-on leader of human resources professionals. Provides guidance related to human capital by partnering with executives, senior leaders, and other management to achieve business objectives. Articulate and engaging communication style with experience interacting and partnering with all levels of leadership and employees from the C-suite to the front line and back-office employees. Trusted advisor and influencer to leaders to develop human resources strategy in all aspects of the employee lifecycle. Provides coaching, counseling, and guidance to leaders so that staff may achieve optimal business outcomes. Supports management by providing human resources advice, counsel, and guidance on issues related to staff, labor laws, compliance, and other regulatory requirements to mitigate risk. Conducts effective, thorough, and objective investigations. Provides guidance to managers in handling difficult or complex employee issues and in resolving complaints or disputes. Advises leaders on appropriate disciplinary actions.Leads the exit interview survey program and delivers consumable insights and retention strategies to leaders. Develops and deliver human resources training and toolkits to optimize business leader human resources acumen. Provide tools to leaders on how to best onboard, assimilate, develop, grow, compensate, and retain staff by developing strategies and “right sized” solutions for all levels of employees and vastly different business units and departments. Agile and curious human resources professional knowledgeable of current and emerging human resources practices and trends, including human capital information systems and other human resources technology.

Served in senior human resources business partner capacity for 10,000+ employee organization. Partnered with executive leadership to ensure alignment of Human Resources strategy and execution of system strategies. Directed HR functions and collaborated with HR peers to seamlessly implement and execute HR programs. Translated business needs into strategic HR plans and prioritized efforts based on business impact. Led high-profile, complicated employee relations investigations, including ADA interactive process. Led employee engagement survey action and strategy planning. Developed and implemented front-line manager training on performance management, employee relations, and effective interviewing and hiring. Oversaw all HR compliance reporting (affirmative action plans, EEO-1, and VETS-4212). Implemented employee engagement programming for Laureate and the SF South Hospital. Led high-performing exempt HR professionals who served in HR Business Partner and Recruiter capacity. In addition to their employee relations and HR compliance responsibilities, our team managed unemployment claims for the enterprise. During the COVID-19 pandemic, we responded to over 4,500 claims in a four-month period and identified $18.4M in fraudulent claims resulting in millions of dollars in savings.

Owned all aspects of HR technology including hardware, software, and SaaS vendor relationships for all of human resources (payroll, talent acquisition, employment marketing, learning management, employee engagement, industry benchmarking data, benefits, and HR analytics). Led a team of high-performing staff consisting of managers and individual contributors (two direct reports received ‘Employee of the Month’ in one calendar year). Served as HR Project Lead in RFI/RFP/Selection of Human Capital Management replacement for 12,000+ employees. Successfully implemented applicant tracking and onboarding platform. Served as a key stakeholder in benefits/ACA selection vendor selections. Centralized and streamlined HR Shared Services to best serve 12,000 employees across six states. Provided first-ever People Reporting and Insights data for Executives and Board of Directors to include metrics across compensation, staffing, engagement, turnover, benefits, and other data that ties directly to business key performance indicators and business outcomes.Also led Payroll and HR Operations teams that provided support on all HR inquiries for benefits, payroll, learning, and employee matters.

Recruit, interview and match highly skilled professionals with clients’ projects, contract assignments, and contract to full-time opportunities. Manage ongoing engagements to deliver outstanding customer service to both clients and candidates. Provide ongoing communication and career guidance to candidates. Participate in local trade associations, user groups and networking events to source top talent.