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Janne Markus Kovasin Email & Phone Number
Senior Customer Success Manager
at
Dreamdata
1 phone found
area 800
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Customer Success Manager
Location
Copenhagen, Capital Region of Denmark, Denmark
Company size
Who is Janne Markus Kovasin? Overview
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Quick answer
Janne Markus Kovasin is listed as Senior Customer Success Manager at Dreamdata, a with 65 employees, based in Copenhagen, Capital Region of Denmark, Denmark. AeroLeads shows phone signal with area code 800 and a matched LinkedIn profile for Janne Markus Kovasin.
Janne Markus Kovasin previously worked as Customer Onboarding Operations Lead at Famly and Customer Operations Manager at Twentythree. Janne Markus Kovasin holds Bachelor Of Arts (B.A.), Cultural Encounters And Communication Theory from Roskilde Universitetscenter / Roskilde University.
Company email context
Email format at Dreamdata
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Dreamdata
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Profile bio
About Janne Markus Kovasin
Janne Markus Kovasin is a Senior Customer Success Manager at Dreamdata. She possess expertise in business transformation, business process improvement, change management, project management, customer success and 48 more skills. She is proficient in Swedish, German, Spanish, Danish and English. Colleagues describe her as "I had the pleasure to work with Janne when I took the lead of the CS function at GAN Integrity, in order to carry a significant transformation, from team reorganization to change of customer journey, reset of ongoing projects, all aimed at making our customers happy. Janne was leading the solution delivery team and contributed significantly to such transformation by creating and enforcing new processes, resetting expectations, and above all being a great manager to his team. Janne is… Show more" and "Janne and I worked closely together for a couple of years during our time at GAN Integrity. Although we were managing different teams towards the end, we were always "partners-in-crime" in trying to move our department (and company) onto a more sustainable path, whether from a growth-strategy perspective or maturing cross-departmental internal processes, in order to respond to the inevitable pains of a rapidly scaling company. I couldn't have asked for a better person to do… Show more"
Listed skills include Business Transformation, Business Process Improvement, Change Management, Project Management, and 49 others.
Current workplace
Janne Markus Kovasin's current company
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Dreamdata
17 roles · 17 years
Janne Markus Kovasin work experience
A career timeline built from the work history available for this profile.
Customer Onboarding Operations Lead
Current
Jan 2024 - Present
Customer Operations Manager
Jan 2023 - Sep 2023
Customer Success Coordinator
Apr 2022 - Jan 2023
Customer Success Consultant
Sep 2021 - Dec 2021
Head Of Customer Success & Support
Apr 2021 - Aug 2021
Director Of Customer Success
- Management, expansion and enablement of a team of CSMs- Reviewing and establishing processes to improve customer experience and satisfaction- Procurement, implementation and configuration of a CS tool- Coordination across different departments to ensure smooth customer journey
Aug 2020 - Dec 2020
Quality Time Manager
My Daughter
Took a break to spend the summer with my daughter
Jun 2020 - Jul 2020
Head Of Customer Journey
- Management, expansion and enablement of a team of CSMs- Reviewing and establishing processes to improve customer experience and satisfaction- Coordination across different departments to ensure smooth customer journey
Jan 2020 - Jun 2020
Team Leader - Customer Success Emea
- Management of team of CSMs, Implementation Managers and Account Managers in the EMEA region- Key responsibilities included resource planning, target setting for the team, hiring + ramp-up plans for new hires, general process review/improvement on a continuous basis, both within the team as well as cross-department (collaboration with sales, product and marketing)- I also got to work with clients to ensure customer satisfaction and ROI
Aug 2018 - Jan 2020
Customer Success Manager
Jul 2017 - Jul 2018
Customer Success Manager
As a Customer Success Manager I worked with large enterprise customers such as DHL, TDC and NHS Shared Business Services to- define and execute their business objectives and timelines of the project- build and manage the geographical roll-out and supplier enablement strategyAlong with driving the return on investment for the customer my role also entailed- being an integral part of the customer lifecycle, overseeing the relationship and overall success from pre-contract to renewal- serving as customer advocate, providing critical feedback to the product teams on what is important to the customer, in the form of bug fix or feature requests- engaging, influencing, and inspiring the customer and supplier networks to utilise Tradeshift.
Jul 2015 - Jun 2017
Account Manager
Most importantly building and maintaining a good relationship with customers and their entire supplier base. In more detail: supplier base segmentation, roll-out planning and execution, data analysis, change management, project planning and management, on-site workshops/training/presentations, pre-sales cycle presentations, etc.
May 2014 - Jun 2015
Onboarding Service Line Manager
Oct 2013 - May 2014
Network Analyst And Supporter
User research, campaign planning and managing, data analysis, network growth strategy, 1st level support, support strategy, translating
Mar 2011 - Oct 2013
2010 - 2011
~1 yr
1St Level Supporter
Sellbytel Group Gmbh,
1st level technical support by phone and email, sales
Oct 2007 - Jul 2008
Team & coworkers
Colleagues at Dreamdata
Other employees you can reach at dreamdata.io. View company contacts for 65 employees →
JB
Johan Book
Colleague at DreamdataMalmo, Skåne County, Sweden
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NA
Natalie Andersen
Colleague at DreamdataCopenhagen, Capital Region Of Denmark, Denmark
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SV
Steen Voersaa
Colleague at DreamdataCopenhagen, Capital Region Of Denmark, Denmark
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LG
Luiz Gustavo De Figueiredo
Colleague at DreamdataCopenhagen, Capital Region Of Denmark, Denmark
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JL
Jing Lin
Colleague at DreamdataCopenhagen, Capital Region Of Denmark, Denmark
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RJ
Rune J.
Colleague at DreamdataViborg, Central Denmark Region, Denmark
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AO
Andreea Oprea
Colleague at DreamdataCopenhagen, Capital Region Of Denmark, Denmark
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DM
Doru Mihai
Colleague at DreamdataCopenhagen, Capital Region Of Denmark, Denmark
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VC
Vitoria Calil Cancado
Colleague at DreamdataCopenhagen, Capital Region Of Denmark, Denmark
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LI
Lívia Ilona Hanisch
Colleague at DreamdataCopenhagen Metropolitan Area, Denmark
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Johan Book
Colleague at DreamdataMalmo, Skåne County, Sweden
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NA
Natalie Andersen
Colleague at DreamdataCopenhagen, Capital Region Of Denmark, Denmark
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SV
Steen Voersaa
Colleague at DreamdataCopenhagen, Capital Region Of Denmark, Denmark
View →
LG
Luiz Gustavo De Figueiredo
Colleague at DreamdataCopenhagen, Capital Region Of Denmark, Denmark
View →
JL
Jing Lin
Colleague at DreamdataCopenhagen, Capital Region Of Denmark, Denmark
View →
RJ
Rune J.
Colleague at DreamdataViborg, Central Denmark Region, Denmark
View →
AO
Andreea Oprea
Colleague at DreamdataCopenhagen, Capital Region Of Denmark, Denmark
View →
DM
Doru Mihai
Colleague at DreamdataCopenhagen, Capital Region Of Denmark, Denmark
View →
VC
Vitoria Calil Cancado
Colleague at DreamdataCopenhagen, Capital Region Of Denmark, Denmark
View →
LI
Lívia Ilona Hanisch
Colleague at DreamdataCopenhagen Metropolitan Area, Denmark
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4 education records
Janne Markus Kovasin education
Bachelor Of Arts (B.A.), Cultural Encounters And Communication Theory
Multimedia Design And Communication
Københavns Erhvervsakademi
Multimedia Design
Heo Media Workshop
Matriculation Exam
Kastelli High Shool
FAQ
Frequently asked questions about Janne Markus Kovasin
Quick answers generated from the profile data available on this page.
What company does Janne Markus Kovasin work for?
Janne Markus Kovasin works for Dreamdata.
What is Janne Markus Kovasin's role at Dreamdata?
Janne Markus Kovasin is listed as Senior Customer Success Manager at Dreamdata.
What is Janne Markus Kovasin's phone number?
AeroLeads has found 1 phone signal(s) with area code 800 for Janne Markus Kovasin at Dreamdata.
Where is Janne Markus Kovasin based?
Janne Markus Kovasin is based in Copenhagen, Capital Region of Denmark, Denmark while working with Dreamdata.
What companies has Janne Markus Kovasin worked for?
Janne Markus Kovasin has worked for Dreamdata, Famly, Twentythree, Veo Technologies, and Rokoko.
Who are Janne Markus Kovasin's colleagues at Dreamdata?
Janne Markus Kovasin's colleagues at Dreamdata include Johan Book, Natalie Andersen, Steen Voersaa, Luiz Gustavo De Figueiredo, and Jing Lin.
How can I contact Janne Markus Kovasin?
You can use AeroLeads to view verified contact signals for Janne Markus Kovasin at Dreamdata, including work email, phone, and LinkedIn data when available.
What schools did Janne Markus Kovasin attend?
Janne Markus Kovasin holds Bachelor Of Arts (B.A.), Cultural Encounters And Communication Theory from Roskilde Universitetscenter / Roskilde University.
What skills is Janne Markus Kovasin known for?
Janne Markus Kovasin is listed with skills including Business Transformation, Business Process Improvement, Change Management, Project Management, Customer Success, Business Process Automation, Business Analysis, and Start Ups.
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