Janne Henriksson Email and Phone Number

Key responbilities at TeliaSonera: - AWS Infrastructure management - Operation and development of monitoring systems (Nagios, Grafana) - Development and support for automated service testing (Robot Framework, GOIP GSM testing solutions) - Service integration and maintenance - Provide support for Service Development

Key responbilities at Voicestream:· Perform daily surveillance of the Voicestream SS7 signaling system· Support the NOC, Regional markets, Product Development and System Integration regarding any SS7 issues· Analyze and make suggestions of potential network configurations that will increase traffic efficiency· Provide Tier 2 trouble resolution for any SS7 issues· Training of NOC personnel on SS7 knowledge and practices· Provide support for any Nokia NSS issues

Key responbilities at Aerial:· Manage network configuration changes and coordinate them with network engineering, regional operations personnel, and service providers.· Develop emergency recovery procedures to restore service during outages and disasters.· Document and maintain information on network element configurations.· Plan, manage, coordinate, implement, test and support system upgrades, enhancements, additional features and new technology first office applications.· Review work orders to ensure that proper configuration management procedures are followed.· Provide training to network management personnel on network elements and systems.· Perform regular audits of network element configuration to ensure correctness.· Technical support and troubleshooting of Aerial Communications Inc. Network Elements Functions (AMPS Roaming, LSMS, GSM Roaming and SS7 Signaling)

Operation&Maintenance Engineer, Telecom Finland Key Responbilities at Turkcell: Acceptance tests for AXE 10 GSM MSC/BSC, Turkcell - I established acceptance test procedures for Turkcell . - I organized the On-Site training for Turkcell personnel. - I supervised and executed acceptance tests for new network elements. Operation&Maintenance Support, Turkcell - I established and defined Operation&Maintenance procedures for Turkcell. - Troubleshooting. Project Coordinator, Turkcell - Metrica/NPR Network Performance Management System - TMOS, Ericsson Operation System Support Network Planning Support, Turkcell - TMOS user support and training. - I established TMOS- procedures for Turkcell. - Ericsson Radio Network parameter support for planners. - Switch planning support (capacity calculations, routing and numbering plan

· AXE 10 GSM MSC/BSC daily operations. · International roaming tests. · Acceptance and roaming tests for AXE 10 GSM MSC/BSC and training of O&M personnel, Turkcell, Telecom Finland project in Turkey. · Daily operation and maintenance of AXE 10 Trunk Exchange.