Tasked with knowing and complying with meeting notice requirements and setting a schedule that accommodates the Heads of Staff. Also responsible for arranging the logistics of transportation, lodging, venue sites, etc. Arranges an adequate number of meetings and ample time to conduct the meetings, while taking into consideration the schedules and obligations of the staff. Also the point of contact for the chair or meeting facilitator. Maintains compliance with laws, listing, and other requirements, as well as the company’s articles of incorporation and bylaws. Creates a basic agenda that extends for a full year, while revising and updating upcoming agenda according to changing business needs. Communicates with the Managing Director, HR, investor relations, accounting, legal, compliance, and others in setting a comprehensive agenda. Prepares the agenda, reports, or other materials for the meeting, considering delivery, security, and retention. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments.

Legal – Responsible for monitoring all legal affairs within the organization. Handle both internal and external legal concerns as it may be to provide assistance in all the legal matters and advise in legal documentation, negotiations, contracts etc., obtain expert support as well as feedback during the entire project so that the legal work procedures proceed without any interruptions and to communicate with the academic partners and conduct new research and/ or draw from the existing research and reports that have been produced in house by the other resources as well.Analytics – Oversee the analytics function, including data analytics and data science. Set strategic priorities for the function and identifies new business opportunities based on data. Drive business transformation with data insights i.e close collaboration with the organisation and IT to understand needs, generate business value, and communicate results. Responsible for defining and driving analytics and business intelligence initiatives which at times may be assessing the current state of data and analytics capabilities, developing an analytics strategy, working with the IT function to develop data infrastructure, and creating and executing a product development roadmap.

Supervised day-to-day operations in the customer service department whilst also responding to customer service issues in a timely manner. Created effective customer service procedures, policies, and standards and developed customer satisfaction goals. Maintained accurate records and documented all customer service activities and discussions. Assessed service and install statistics and prepared detailed reports on any findings. Hired and trained agents. Stayed informed on the latest industry techniques and methods. Dealt with high-level customer issues and negotiated compensation for any matters regarding reimbursement or compensational labour. Tracked and reported company internal surveys to forecast customer service expectations and liaise with other departments to ensure customer satisfaction

Responsible for generating client leads to buy, sell, and rent property for the company. Tasked with counseling clients on market conditions, prices, and mortgages and developing competitive market prices by comparing properties. Created lists for real estate sale properties, with information of location, features, square footage, etc. Presented purchase offers to sellers and/or facilitated negotiations between buyers and sellers. Promoted properties with ads, listings, and open houses and also prepared loyalty contracts, purchase agreements, rental agreements, deeds, and other documents for each real estate transaction.

Provided assistance in legal matters such as Insurance - Public Liability Claims etc. Held responsibility for compiling necessary documents for Council Meetings and monthly Statutory Meetings within the Corporation. Researched and reviewed legal filings and statutory laws necessary for executing tasks at hand. Maintained departmental and organisational relationships. Filed of documents, legal and otherwise. Obtained expert support as well as feedback during the entire project so that the legal work procedures proceed without any interruptions.

Pitched prospective clients for advertising opportunities, such as presentations, meetings & business dining. Attended industry events, exhibitions & conferences, met prospective & existing clients, as well as handled low traffic publicity. Promoted goodwill through publicity efforts such as speeches, exhibits, tours, and interview sessions & conducted public-contact events designed to meet media house objectives, utilizing knowledge of changing attitudes & opinions of consumers, clients, or other interest groups.

Handled heavy caseload and assisted with all aspects of the litigation cycle including legal research, factual investigation, medical records review, document management, and trial preparation. Reviewed, organized, and summarized records for clients using software such as Excel, Adobe, and Trial Works among others. Drafted legal documents including motions, brief inserts, discovery documents, correspondence, and legal memoranda.