•Provide exceptional customer service and personalized shopping experiences to customers, maintain visual merchandising standards by ensuring product displays are visually appealing, well-stocked, and organized•Utilize product knowledge and sales techniques to achieve and exceed individual sales goals

•Provided excellent customer service by assisting with purchases, returns, and exchanges in a friendly and efficient manner•Processed cash and credit card transactions, maintained accurate records, and addressed customer inquiries both in-person and over the phone.

• Assisted with various administrative tasks, such as data entry, filing, and document management.• Demonstrated professionalism in dealing with sensitive and confidential information.• Worked collaboratively with team members to ensure timely completion of tasks.• Developed professional communication and interpersonal skills through interactions with team members and external partners• Contributed to a positive and productive work environment through a proactive and team-oriented attitude.

• Created and executed content marketing strategies for various businesses from different industries, including content creation, curation, adjust strategies as needed, and scheduling across various platforms, such as Instagram, and Facebook.• Developed analytic reports every month for clients and recommended paid/organic strategies based on information from reports.• Partnered with local businesses and a local marketing agency to increase brand recognition.• Monitored social media analytics and established data-driven strategies to optimize performance and increase ROI

• Developed and launched a business strategy, including branding, social media marketing, and product development, resulting in a 25% month-to-month increase in sales in the first quarter.• Successfully navigated COVID-19 challenges and directed day-to-day business operations, including inventory management, financial reporting, and customer service

• Assisted with planning and execution of game day promotions and special events to enhance fan experience and drive attendance.• Conducted market research and analyzed data to identify trends and improve marketing strategies.• Collaborated with the marketing team to develop and execute various marketing campaigns and initiatives, such as email marketing, social media, and advertising which increase engagement and drove ticket sales.

• Assisted customers on the day of the event by setting up tables and restocking. • Increased sales by 50% by creating ads on social media. • Actively participated in “wedding expos,” providing information and closing 80% of the deals. • Persuaded customers to get complete service of candy bar and chocolate fountains for events.