I am a seasoned professional with over 10 years practice in providing all encompassing sales and support with an emphasis on dedicated customer service. I am skilled in building collaboration amongst internally matrixed teams and third party business vendors. I am well versed in delivering integrated home solutions for residential customers with a specialization in smart home automation. I am proficient in capturing customer requirements, overseeing order management, and coordinating service resolution.ACTIVE SKILL SETS:Excellent customer service and relationship managementClient design requirement and specification documentation gatheringBusiness process mapping and implementationLead generation and networkingTrade show sales and marketing coordination PROFESSIONAL DEVELOPMENT Active member of Lake Norman BNI group Active member of Lake Norman Chamber of CommerceBusiness Plan and Marketing Development - Mitchell Community College Statesville, NC
Listed skills include Sales, Sales Process, Retail Sales, Sales Presentations, and 23 others.