• Responsible for all operational components for up to 17 offices• Computer imaging & set up of all permanent and seasonal offices• Assist District Manager to recruit, interview, hire and approve timecards for 120 seasonal employees• Respond effectively and efficiently to employee and office phone/electronic communications and offer solutions to any issues that arise• Advertise and recruit students to attend Tax Academy School, and set up classrooms and image computers throughout district• Successfully address and solve any arising issues with buildings, clients and staffing• Regular office visits and staff coaching to ensure quality standards are being met

• Creating new leagues, camps and activities and increasing participation for existing programs• Administration of Ice Park programs including advertising, recruiting of teams and individual participants, registration of participants, and fee collection • Management of facility and program clients concerns• Coordination and scheduling of facility rentals and payments • Staff and volunteer training, recruiting and supervising• Creation of online team registration and league management website and database using EzFacility/EzLeagues

• Face to face sales of products to customers• 2010 President’s Award Recipient for top sales in Canada

Program Director (2007-08)Executive Assistant/Special Events Coordinator (2002-04)• Planning, coordinating and executing approximately 20 annual events attracting upwards of 250 children’s teams and 10,000 people per event• Promoting and marketing events to participants and media; receiving registrations, volunteer recruitment, securing sponsorship solicitation, and on-site event coordination • Supervision of staff and liaising with volunteers; education of coaches and parents• Managing relations with stakeholders, Board members, and management• Assisting Executive Director with meetings, appointments, letters, documents, presentations, and workshops