Janora Hayes Email & Phone Number

West Des Moines, Iowa, United States

West Des Moines, Iowa, United States

West Des Moines, Iowa

Des Moines, Iowa Area

West Des Moines, Ia

Proposal Resource Group• Assist with request for proposal response:o Build templates, exhibits, and binders for RFP.o Editing for spelling, grammar, and requirements met.• Assist with Database content; grammar and editing.• Built MS Access project and time tracking database including management reporting metrics.

• Track, report and verify data for proposals, employee benefits, payroll, job/projects cost reporting, expense reports, commissions, monthly/yearly financial statements, and department statistics.• Relationship building with clients, candidates, consultants and internal staff.• Supported HR functions including personnel files, database, job postings, interviews, hiring negotiations, and processes, policies and procedures. Maintained employee handbook, professional compensation plan, benefit offerings, hiring offers, employment agreements, and new hire and exit processes.• Administration of Payroll, FSA, 401(k), COBRA, and all benefit plans offered.• Managed applicant tracking database (implementation, upgrades and support).• Support of desktops, laptops and server software upgrades.

Help Desk Analyst, EDI, Unix Admin, Systems Analyst• Responsible for tracking software and hardware maintenance contracts for 50+ servers administered by the Unix team. Work with vendors and senior level management to assure adequate coverage within or below budget.• Coordinated all phases of Data Stage TX application project from initial scope development, project plan creation, working with five different business areas to gather individual business needs, implementation plan, create testing plan, testing, evaluate testing, re-evaluation of plan from testing, problem resolution (prioritized among all business areas, found some common solutions) final implementation, and documentation for developers and final process for each of the business areas.• EDI: Corporate Data Exchange; support and resolve file transfer issues; work with business areas and external clients setting up and supporting file transfer connections; FTP, PGP, VPN, etc.• Help Desk: customer service; proactively put together new employee training based on calls. Wrote and trained new employees, as well as others to train the class, MS office products and Lotus Notes. MCSE (NT), MCP 2000, CNA, Red Hat

Undewriter - All lines of commercial insurance for MR/DD facilities. Provided loss control, risk management in addition to underwriting auto, property, liability, work comp, life, and professional liability products for a multi-state territory.

Underwriting property, liability, auto, workers compensation, and professional liability for banks in a 5 state area.AU, CIC

Provided support and data entry processing in the Personal Insurance lines department

Education record

Associates