It Operations Analyst
Current• Formulated and implemented processes and procedures for tracking and analyzing IT license, maintenance and support technical and financial data• Conducted and reported software/hardware asset reconciliation activities, including financial, licensing, warranty, and maintenance/support information• Entered all purchase requisitions for IT related resources, license, support and maintenance renewals, ensuring all required supporting information was provided to Procurement• Troubleshot PO issues with extensive Oracle knowledge, resolving accounting discrepancies