Provide reception services, greet visitors, verify nature of business, register visitors and direct them to appropriate person, issue visitor pass when necessary;Professional responsible for the management of the meeting rooms, as well as their full operation and usability;Monitor room and event reservations, as well as support for them;Provides information to the caller or directs the caller to appropriate personnel. Makes outside phone calls as needed;Manage deliveries and shipments of documents and other packages.

Bilingual receptionist on the client's floor, providing our clients with a professional, warm andwelcoming service;Fast-paced and demanding environment;Ensure that requests for meeting room, event and trainingreservations are processed and tracked with accuracy and attention to detail, and that internal and external customers receive excellent and memorable service from start to finish;Preparing the client floor for the day;Booking meeting rooms and events on-line and via phone;Articulation with the building's reception team to receive customers on our floor;Articulation with the building's catering services team;Policing meeting rooms and liaising with relevant support teams to clean and set up;Basic troubleshooting of any problem with meeting room equipment;Daily transfer of online information to the secretaries of the company's top executives;Answering Calls at the Center.

Previous face to face Customer Service experience working in a fast pace environment;Assist passengers as needed through arrival and check-in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers, cargo acceptance and passengers needing wheelchair assistance;Accepting, checking and tagging customers’ baggage at kiosks;Processing and completing credit card baggage transactions at kiosks;Assisting customers with self-service kiosk check-in and kiosk baggage processingQueuing lines in ticket counter areas;Accepting and activating customers’ self-tagged baggage;Performing clearance and verification of documents at kiosks;Interprets government rules and requirements for domestic and international travel or cargo shipments;Provides assistance to distressed passengers and customers;Protects company property and revenue;Provides for safe travel;Responds and assists during security and emergency situations.

Responding to customers via phone, email and live chat within service level parameters;Promotes and sells credit card machines.Educating customers on our products and services related to their recent purchase(s) offering suggestions.Answering inbound calls for order placement, order status inquiries, product information, itemavailability, etc.Resolving customer inquiries while maintaining and updating the customer database.

Supporting the maintenance and deployment of the department’s technical resources;Providing technical support and assistance to users of office equipment;Responsible for assisting in a variety of department functions including, but not limited to, answering and resolving technical and support issues through phone calls, emails, walk-ins and the virtual lab.

Problem solver and easily connect with customers;Excellent verbal and written communication skills, as well as the ability to effectively prioritize and manage the time;Multitask across systems and applications, analyze, isolate and resolve a variety of complex technical issues, and comfortably navigate a technical environment; Effortlessly engage, explaining (fixing technical issues) step by step solutions with patience and an approach tailored to each individual customer.