Jan Roberts Email & Phone Number

Santa Clara, California, Us

Leading the Scaled Agile teams for all of the Product Engineering Solutions IT, providing development, QA and Support resources in 9 locations around the world. Enabling our product teams to design, build, test, and deploy their solutions globally.

Santa Clara, California, Us

Leading Intel's Collaboration Portfolio and Engineering team providing Audio/Video/Webcasting, Web Experiences, Messaging, Content Management for 140k users world wide. My organization is in 5 countries and 8 locations worldwide.

Santa Clara, California, Us

Recruited to Intel IT to build an Engineering and Operations organization to support Sales and Marketing's 10 IT services. Responsible for DevOps/CI, Security, User Experience, Architecture, Workforce Planning and Global Product Support. My organization is in 5 locations in 3 countries worldwide.

Sunnyvale, Ca, Us

Recruited to build centralized engineering tools for development, test and release of all Juniper products. Global team distributed between US and India providing support and infrastructure for a worldwide engineering organization. Built a strong leadership team to improve the relationship with our engineering clients.

San Jose, California, Us

Netapp, Sunnyvale, California 2008 – PresentVP Engineering ServicesResponsible for the System Testing, Technical Writing, Release Mgmt, Metrics, Data Warehouse, and infrastructure and tools to support writers, development engineers and QA. VP for Software Product Quality at Netapp, presenting to customers worldwide on quality improvements. Supervise 3 Sr. Directors and 3 Directors with ~500 employees in 5 locations.Strategic Leadership & Process Engineering Initiatives• Worked cross-functionally with engineering executive staff and our major customer accounts to establish standards/processes to achieve 60% improvement in reduction of software regressions. • Drove “Phase Containment” initiative across engineering to get Code Review and Unit Test standards, ensuring defects are found earlier in the life cycle and prior to product release

San Jose, Ca, Us

SR DIRECTOR ADVANCED SERVICES IT (2007/2008)Direct development of all software tools enabling the Advanced Services support of Cisco software products. With 50 employees worldwide. Setting standards working with Advanced Services business methodologies.

San Jose, Ca, Us

SR DIRECTOR OF ENGINEERING (2001/2007)Direct development of all software tools enabling the building, testing and release of Cisco software products. With ~350 employees worldwide. Establish standards/processes to achieve operational excellence and ensure all data centers run at 99.99% availability and actively promote/sponsor initiatives relating to common solutions/architectures. Collaborate across Cisco internally and externally to deliver industry-leading solutions as a member of the IBM/Rational Board of Advisors and to influence architectural direction/design as a member of the Cisco IT senior staff. Strategic Leadership & Process Engineering Initiatives• Saved Cisco $2M last year by renegotiating the IBM contract. • Saved $4M for the organization by renegotiating contracts for defect tracking. Operations Management & Product Development• Led acquisition integration for 100+ new acquisitions, enabling new members to develop/ship product for revenue within 2 weeks of a final merger announcementDIRECTORR OF ENGINEERING SERVICES/NETWORK MANAGEMENT SOFTWARE (1999/01)Aggressive leadership of engineering operations and network management software development group within the remote access 5X00 platform Remote Access BU in the service provider line of business.

“Nonstop Enterprise operating system providing fault tolerant computing power”DIRECTOR OF OPERATIONS, NONSTOP SOFTWARE Director of Operations, overseeing infrastructure, software configuration management and integration testing for NonStop software products. Supervised 7 senior managers in 7 departments, including release program management, partnership program management, offshore development, network and lab operations, technician support, and capital equipment. SECTION PROGRAM MANAGEMENT, NONSTOP KERNEL RELEASE AND DISTRIBUTION (1996/98) Provided hands-on leadership of 2nd line section for release and distribution and 3rd party programs, including the software product calendar. Managed 6 program managers. PROGRAM MANAGER 2, SOFTWARE ENGINEERING DIVISION (1995/96)Created/developed requirements and deployment plans for new Tandem Release Model (TRM) and Independent Products (IP). Enabled Tandem to charge for products separately from the hardware purchase for the 1st time in 20 years.SECTION & PROGRAM MANAGER, SQL COMPONENT DEVELOPMENT (1993/95)Spearheaded 1st line management of 10 developers for the catalog manager and utilities components and overall release planning of the NonStop SQL/MP product area. PROGRAM MANAGER – SECURTIY (C2 DEVELOPMENT) (1990/93)Directed government C2 security evaluation of Tandem’s Guardian 90 Operating System with Safeguard and coordinated special handling by software release division with required code changes in several products across divisional boundaries. Recognized for distinguished performance in speaking and presenting to the NCSC conference.SOFTWARE DESIGNER 4 (1986/90)Designed, coded and tested Remote Operations Facility (ROF) product and provided down system support for Online Service Centers (OSC) to target CLX and CYC systems.• Received Vice President’s recognition award and Vice President’s Quality Award in 1989 for outstanding achievements and for taking responsibility for customer care in 1989.

Mohawk Data Sciences, Los Gatos California 1979 – 1986 SOFTWARE DESIGNERCompiler design for COBOL Runtime Interface and Runtime Interpreter using Z80 Asm. and POPS (Ryan-McFarland Corp. Language for Compilers).Data Pathing Inc., Sunnyvale California 1975-1979SOFTWARE DESIGNERCompiler development for runtime system for AID language